Patient Access Specialist – Healthcare Account

Job not on LinkedIn

🔥 2 minutes ago

🇺🇸 United States – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

👻 Ghost score 20%

What it means: the chance that no one is really hiring for this job.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Neolytix

WebsiteLinkedInAll Job Openings

51 - 200 employees

💼 Consulting

📣 Marketing

📦 Logistics

Consulting • Marketing • Logistics

Neolytix is a Management Service Organization (MSO) dedicated to optimizing healthcare organizations through revenue and cost transformation. With over 11 years of experience, Neolytix supports independent healthcare providers by offering services such as Revenue Cycle Management, medical billing, practice marketing, and remote patient monitoring. Their goal is to enhance monthly collections, streamline office administration, and improve patient experiences, allowing physicians to focus more on providing quality care.

📋 Description

• Own the authorization lifecycle from submission through resolution • Submit authorization requests through payer portals and approved channels • Collect and validate clinical documentation and patient information • Manage payer follow-up, status tracking, escalations, and deadlines • Support peer-to-peer reviews, denials, reconsiderations, and appeals • Work across EHR/EMR systems, payer portals, communication tools, and multi-queue environments • Enter data accurately, identify errors, complete forms, and maintain audit-ready documentation • Take inbound calls from healthcare professionals regarding authorization questions • Assist insurance members with questions and clarification • Explain billing, benefits, and account details to callers • Verify caller and account information before processing requests • Manage high-volume queues while prioritizing time and meeting SLAs • Document every interaction and resolve issues patiently • Maintain confidentiality and professionalism • Complete required HIPAA and security training

🎯 Requirements

• Prior authorization experience in a healthcare BPO, hospital, clinic, payer-services team, or revenue cycle department • Experience with authorization requests, payer portals, clinical documentation, patient information, payer follow-up, status tracking, escalations, and deadlines • Experience supporting peer-to-peer reviews, denials, reconsiderations, and appeals • Confident use of EHR/EMR systems, payer portals, communication tools, and multi-queue work environments • Accurate data entry and form completion • Ability to take inbound calls from nurses, physicians, and office staff • Ability to assist insurance members with authorization-related questions • Ability to explain billing, benefits, and account details clearly and professionally • Ability to verify caller and account information against records • Ability to manage a high-volume, multi-queue workload • Strong organization, time prioritization, and SLA awareness • Ability to document interactions completely and accurately • Ability to maintain confidentiality and professionalism • Completion of required HIPAA and security training • US healthcare experience asked for in the application form

🏖️ Benefits

• Meaningful work helping patients access needed care • Remote work from home • Fixed schedule: 9PM–6AM PHT

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