Business Analyst

🔥 0 minutes ago

🌶️ New Mexico, Texas, +1 more states – Remote

🌶️ New Mexico – Remote 🤠 Texas – Remote ⛷️ Utah – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

🧐 Business Analyst

👻 Ghost score 10%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Neumo

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

🏛️ Government

☁️ SaaS

Government • SaaS

Neumo is a leading government automation and cloud software platform that powers transactions and interactions between government agencies and the communities they serve. Neumo offers a unified SaaS platform and specialized products for revenue and tax compliance, payments and revenue management, DMV self-service kiosks, court and justice solutions, land and vital records, ID verification, eSignatures, reporting/analytics, and IT managed services. Trusted by 4,500+ state and local agencies across North America, Neumo processes hundreds of millions of transactions and helps agencies collect and manage public revenue and services.

📋 Description

• Analyze court workflows, court operations, and judicial processes to identify improvement opportunities • Document current- and future-state business processes, functional requirements, and system interactions • Translate operational needs into actionable requirements for Product and Engineering teams • Conduct data analysis and research to support solution design, configuration, and decision-making • Engage directly with customers during discovery, configuration, testing, and deployment • Facilitate requirements workshops, stakeholder interviews, and process review sessions with court personnel • Provide expert guidance, subject-matter assistance, and best-practice recommendations • Support user acceptance testing, validate system configurations, and assist with rollout activities • Collaborate with Product and Engineering teams to ensure accurate implementation of requirements • Develop user stories, acceptance criteria, and documentation in JIRA • Produce process maps, requirements specifications, and training materials • Communicate complex concepts to technical and non-technical audiences • Demonstrate and train clients on the Court Case Management Application • Perform other duties as assigned

🎯 Requirements

• Bachelor’s Degree preferred, or the equivalent amount of related experience required • 3+ years of experience working in court operations, case management, or judicial administration • Previous experience in a senior or lead Business Analyst role • Experience with judicial or government software applications • Proficiency with JIRA or similar tools for user story creation • Experience supporting software implementations or enterprise system rollouts • Strong problem-solving skills and a proactive, customer-focused mindset • Comprehensive knowledge of court processes and domain-specific terminology • Strong analytical and detail-oriented mindset • Ability to manage multiple priorities simultaneously • Highly adaptable and flexible • Excellent verbal and written communication skills • Strong active listening skills • Ability to work collaboratively with clients and colleagues • Demonstrated proficiency in Microsoft Office applications; advanced Excel skills preferred • Experience with Jira, Monday, and Confluence • Ability to learn and effectively use multiple internal software applications • Ability to work independently with minimal supervision and within a team • Ability to multitask in a fast-paced environment • Willingness to work overtime when necessary • Ability to travel up to 50% • Reliable high-speed internet for remote work • Must be able to remain in a stationary position for most of the day • Constantly operates a computer and other office productivity machinery • Frequent communication via telephone and Teams

🏖️ Benefits

• Competitive benefits and compensation package • Remote working environment • Equal Opportunity Employer