Principal Technical Product Manager – Program Manager

🕒 June 11

🏄 California – Remote

🏄 California – Remote

💵 $175k - $200k / year

⏰ Full Time

🔴 Lead

⚒️ Technical Product Manager (TPM)

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Neumo

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

🏛️ Government

☁️ SaaS

💳 Fintech

Government • SaaS • Fintech

Neumo is a government-focused cloud software company that provides automation and transaction platforms for state and local public agencies. Its product suite includes revenue and tax & licensing compliance, DMV systems and kiosks, court and justice case management, payments and revenue collection, land and vital records, ID verification, eSignatures, reporting/analytics, and managed IT solutions. Trusted by 4,500+ city, county, state, and federal agencies across North America, Neumo reports processing roughly 900M transactions and collecting about $44B in revenue for communities served. The company’s mission is to modernize constituent-facing government services through self-service solutions, integrated payments, and a unified cloud platform.

📋 Description

• Own the product lifecycle from concept through launch and continuous optimization • Translate business priorities into clear technical requirements, user stories, and delivery plans • Drive roadmap development aligned to strategic initiatives, modernization efforts, and business goals • Partner closely with engineering to design scalable architectures, integrations, and APIs • Lead product development efforts that integrate software with physical hardware components, including self-service systems • Own and standardize product and operational documentation across multiple state jurisdictions, ensuring accuracy, consistency, and compliance with state-specific requirements • Translate varying state regulations and workflows into scalable product requirements and repeatable processes • Support delivery of complex, multi-state programs in regulated environments • Act as the connective tissue across product, engineering, operations, and external partners • Contribute to vendor strategy, including evaluation, onboarding, and performance management • Lead prioritization across features, enhancements, and defects to maximize revenue, retention, and operational efficiency • Identify and execute opportunities to reduce technical debt and improve system performance • Define success metrics and use data to inform decisions and continuous improvement • Perform other duties as assigned

🎯 Requirements

• 8+ years of experience in product management or technical program management • Strong technical fluency including APIs, system architecture, integrations, and SaaS platforms • Experience working in multi-state or highly regulated environments requiring detailed documentation and compliance alignment • Proven ability to create, manage, and scale documentation that supports product delivery, operations, and regulatory requirements • Proven experience working with hardware-integrated products, preferably in self-service kiosk environments • Experience translating business requirements into solutions that span both software and physical systems • Experience building or managing products in a multi-tenant environment, with an understanding of tenant configuration, data separation, and scalable architecture • Background in government, fintech, automotive, or similarly regulated industries • Experience managing state-by-state product variations within a unified, multi-tenant platform • Direct experience with self-service kiosk platforms, unattended systems, or hardware ecosystems • Experience building scalable documentation frameworks or playbooks across jurisdictions

🏖️ Benefits

• Competitive benefits and compensation package