AI Strategy – Transformation Architect

Job not on LinkedIn

🔥 0 minutes ago

🇺🇸 United States – Remote

⏰ Full Time

🟠 Senior

🔴 Lead

🤖 Artificial Intelligence

🦅 H1B Visa Sponsor

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Logo of NeuraFlash

NeuraFlash

201 - 500 employees

💼 Consulting

🏭 Manufacturing

📣 Marketing

Consulting • Manufacturing • Marketing

NeuraFlash is a leading provider of AI-powered solutions across multiple industries, specializing in the implementation and integration of Salesforce and AWS platforms. They offer a wide range of services, including change management, data analytics, and managed services, tailored to sectors like manufacturing, retail, communications, financial services, and more. As a Salesforce and AWS partner, NeuraFlash is known for its innovative AI solutions, including Agentforce Service Cloud and Voice, which help businesses streamline operations and enhance customer service. Through their dedicated team of experts, NeuraFlash aims to create seamless, transformative experiences for their diverse clientele, leveraging their expertise in automation and data integration to deliver real business outcomes.

📋 Description

• Guide clients through AI transformation from strategy through implementation • Serve as a trusted advisor and lead or co-lead paid advisory engagements • Facilitate workshops and interviews with executive and cross-functional stakeholders • Convert ambiguous business problems into structured problem statements, scope, and success criteria • Produce capability models, AI use case portfolios, prioritized roadmaps, operating model designs, and governance frameworks • Lead business process analysis and redesign with AI as a core design input • Identify value opportunities for agentic AI, automation, and human-in-the-loop models • Map current-state workflows to future-state operating models and identify data, governance, and capability gaps • Translate findings into delivery-scoped AI use cases with owners, dependencies, and success metrics • Translate strategic intent into user stories, agent design patterns, and acceptance criteria • Connect business architecture and technical architecture on Salesforce • Partner with Solution and Technical Architects to pressure-test designs • Own the handoff from advisory to implementation • Contribute reusable frameworks, playbooks, assessment tools, and discovery accelerators • Provide perspective on the future of agentic AI • Support proposal development and SOW scoping

🎯 Requirements

• 10+ years in management consulting, enterprise strategy, or digital transformation • 3+ years leading Salesforce-based engagements at a delivery or architecture level • Hands-on experience designing and operationalizing agentic AI use cases • Track record of leading executive-level workshops and strategic decision sessions • Experience designing future-state operating models • Strong functional and conceptual understanding of Salesforce, including Agentforce, Service Cloud, Sales Cloud, Field Service, Data Cloud, and Einstein • Familiarity with agentic AI constructs such as actions, topics, instructions, and grounding • Working knowledge of AI/LLM ecosystems including Salesforce Agentforce, OpenAI, AWS, and Azure • Understanding of data readiness, integration architecture, and governance requirements for AI deployment • Strong facilitation skills • Ability to synthesize complex, ambiguous inputs into actionable frameworks and narratives • Excellent written output for decks, SOWs, and strategy documents • Comfortable with ambiguity and able to drive toward structure • Experience with Amazon Connect, NICE, Genesys, or similar contact center technology is nice to have • Salesforce certifications are nice to have • Design Thinking, human-centered design, or service design experience is nice to have • Regulated-industry experience is nice to have

🏖️ Benefits

• Remote and in-person work options • Flexible working arrangements • Anticipated travel commitment of up to 25% for certain roles • Culture of trust and understanding focused on work outcomes rather than fixed hours • Collaboration with executive town halls and company meetings • Team celebrations and social events

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