Release Manager

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🔥 3 minutes ago

🇺🇸 United States – Remote

⏰ Full Time

🟠 Senior

🔴 Lead

👔 Manager

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NeuraFlash

WebsiteLinkedInAll Job Openings

201 - 500 employees

🤖 Artificial Intelligence

☁️ SaaS

🤝 B2B

Artificial Intelligence • SaaS • B2B

NeuraFlash is a leading provider of AI-powered solutions across multiple industries, specializing in the implementation and integration of Salesforce and AWS platforms. They offer a wide range of services, including change management, data analytics, and managed services, tailored to sectors like manufacturing, retail, communications, financial services, and more. As a Salesforce and AWS partner, NeuraFlash is known for its innovative AI solutions, including Agentforce Service Cloud and Voice, which help businesses streamline operations and enhance customer service. Through their dedicated team of experts, NeuraFlash aims to create seamless, transformative experiences for their diverse clientele, leveraging their expertise in automation and data integration to deliver real business outcomes.

📋 Description

• Owns end-to-end planning, governance, and execution of production releases across a complex, multi-team, multi-vendor utility enterprise environment • Coordinates Product, Engineering, QA, DevOps, Architecture, Cyber Security, Privacy, AMS/Operations, Service Desk, and Change Management (CAB) • Builds and manages an integrated release calendar across products and environments • Defines and drives readiness gates (intake → architecture/security/ops readiness → CAB → Go/No-Go) • Collects and tracks approvals from required governance bodies • Facilitates cutover plan authoring, peer reviews, and rehearsal where appropriate • Runs Go/No-Go readiness meetings and deployment bridges/war rooms • Confirms monitoring, alerting, dashboards, and logging meet operational needs

🎯 Requirements

• 10+ years of experience in release management, change management, IT operations, incident/program delivery, or technical delivery leadership in an Enterprise Delivery • Strong working knowledge of ITSM change governance (CAB), incident/problem processes, and operational readiness practices • Demonstrated experience coordinating cross-functional enterprise releases involving multiple teams and vendors • Proven ability to manage detailed cutover plans, readiness gates, risks/waivers, and evidence trails • Excellent facilitation and communication skills (Go/No-Go, war rooms, stakeholder reporting) • Ability to understand technical architectures and ask the right questions about monitoring, rollback, dependencies, and risk.

🏖️ Benefits

• Remote & In-Person • Travel with an anticipated travel commitment of up to 25% • Flexibility for personal appointments and family needs • Collaboration with a voice in team decisions • Celebration of achievements through fun activities