eCommerce Content – Operations Manager

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🔥 1 minute ago

🍁 Vermont – Remote

🍁 Vermont – Remote

💵 $70k - $85k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

🛍️ E-commerce

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New Chapter, Inc.

WebsiteLinkedInAll Job Openings

201 - 500 employees

Founded 1982

🏥 Healthcare

🍽️ Food & Beverage

🧘 Wellness

Healthcare • Food & Beverage • Wellness

New Chapter, Inc. is a consumer-focused wellness company that produces and sells dietary supplements and vitamins, including multivitamins, herbal formulas, probiotics, fish oil/omegas, gummies and specialty products for women's, men's, prenatal, and age-related needs. The brand emphasizes whole-food, fermented and organic ingredients, sustainability and third-party testing, and sells primarily direct-to-consumer through an e-commerce storefront with subscription and retail distribution options.

📋 Description

• Manage and optimize product content, promotions, and merchandising across ecommerce channels. • Coordinate creative assets and support product launches, campaigns, and pricing updates. • Ensure ecommerce content is accurate, consistent, compliant, and up to date. • Identify content improvements and maintain content management standards and processes. • Lead ecommerce execution for new product launches and business initiatives. • Manage timelines, stakeholders, and cross-functional coordination to ensure on-time delivery. • Use data and insights to improve product visibility, customer engagement, and conversion rates. • Monitor performance trends and implement opportunities for growth. • Serve as the main liaison between internal teams and external partners. • Drive projects, improve workflows, and ensure effective execution across initiatives.

🎯 Requirements

• Bachelor’s degree in Business, Marketing, Communications or related degree • 3-7 years of experience in ecommerce, Amazon, digital marketing, content operations, merchandising, or project management • Experience managing PDP content, merchandising initiatives, and cross-functional business projects • Strong organizational, project management, and stakeholder management skills • Proven ability to manage multiple priorities and deliver against deadlines • Experience using business and performance data to drive decisions.

🏖️ Benefits

• Medical • Dental • Vision • Life insurance • Short-term disability • Long-term disability • 401(k) match • Flexible spending accounts • Flexible work schedules • Employee assistance program • Tuition reimbursement • Parental leave • Paid time off • Holidays