Global Billing Manager

Job not on LinkedIn

🔥 0 minutes ago

🇺🇸 United States – Remote

💵 $110k - $150k / year

⏰ Full Time

🟠 Senior

🔴 Lead

📊 Billing Specialist

🦅 H1B Visa Sponsor

This company has sponsored H1B visas in the past.

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New Era Technology

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

💼 Consulting

🏥 Healthcare

📦 Logistics

Consulting • Healthcare • Logistics

New Era Technology is a global technology solutions provider offering a wide range of services and solutions, including cloud services, professional and managed services, cybersecurity, collaboration and unified communications, data networking, digital transformation, and physical security. With a team of engineers, designers, installers, and technicians, New Era Technology collaborates with over 20,000 customers and operates through 80+ offices worldwide. They are recognized as a top integrator for AV and video collaboration and offer industry-specific solutions for sectors such as healthcare, education, government, banking, finance, and retail. New Era Technology aims to help businesses adapt to the rapidly changing digital landscape through innovative technology solutions and customized services.

📋 Description

• Oversee end-to-end global billing operations, including invoice generation, approval workflows, and distribution across all regions • Manage billing for managed services contracts, professional services, cloud subscriptions, and hardware/software sales • Ensure compliance with international billing regulations, tax requirements, and ASC 606 revenue recognition standards • Develop and implement global billing policies, procedures, and best practices • Lead monthly billing cycles and coordinate with regional teams • Resolve complex billing disputes and address customer inquiries with Sales and Customer Success • Partner with Finance on revenue forecasting, month-end close activities, and financial reporting • Manage CRM, ERP, and billing system integrations • Drive billing automation initiatives and system enhancements • Lead and develop billing professionals across multiple time zones and regions • Coordinate with Legal and Contracts teams on billing terms and conditions • Optimize billing workflows and enhance customer satisfaction for 20,000+ global customers

🎯 Requirements

• Residence in the United States • Legal authorization to work in the U.S. • Bachelor's degree in Finance, Accounting, Business Administration, or related field required • Minimum 7-10 years of progressive experience in billing, revenue operations, or finance roles • At least 3-5 years in a management or supervisory capacity • Experience in technology services, managed services, or SaaS industry strongly preferred • Proven track record managing global billing operations across multiple regions and currencies • Demonstrated experience with recurring revenue, usage-based billing, and professional services billing • Experience implementing or optimizing billing systems and automation tools • Knowledge of billing systems, ERP platforms, and financial software • Strong proficiency in Microsoft Excel, financial modeling, and data analysis tools • Experience with billing/ERP systems such as Dynamics 365 Business Central, Dynamics-GP, ConnectWise, SAP, Oracle, NetSuite, Zuora, or similar platforms • Understanding of IT services industry billing practices and contract structures • Ability to read, understand, and interpret job-related documents, instructions, policies, and communications in English • Ability to communicate effectively in English, both verbally and in writing • Ability to manage multiple priorities in a fast-paced, dynamic environment • Process improvement and automation experience • Project management skills • Occasional work outside normal business hours may be required

🏖️ Benefits

• Full Benefits • Medical • Dental • Vision • 401K match • 7 company holidays + generous PTO • Continuous training • Professional development opportunities • Minimal travel may be required on an as-needed basis

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