Director, Product Management – Monetization

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Logo of New Relic

New Relic

1001 - 5000 employees

Founded 2008

🏢 Enterprise

☁️ SaaS

🔒 Cybersecurity

Enterprise • SaaS • Cybersecurity

New Relic is a comprehensive monitoring and observability platform designed to help organizations understand and optimize the performance of their applications and infrastructure. It provides a range of tools for application performance monitoring (APM), infrastructure monitoring, and data insights, enabling users to track performance metrics, detect anomalies, and enhance user experience across various technology stacks. With features like AI monitoring, mobile app monitoring, and vulnerability management, New Relic empowers businesses to improve operational efficiency and maintain system robustness.

📋 Description

• Design and battle-test list prices, discount curves, and price multiples for all existing and emerging technologies, with a specific focus on advanced AI capabilities and Compute Capacity Units (CCU). • Build comprehensive financial models encompassing COGS, revenue projections, and gross margin impact to ensure all pricing and packaging decisions drive sustainable business growth. • Develop and execute the transition frameworks (the "carrots and sticks") required to effectively and smoothly migrate existing customers from legacy pricing. • Own the ongoing effectiveness of the CCU meter, ensuring it remains compelling in the observability market and drives both customer adoption and revenue expansion.

🎯 Requirements

• 10+ years of product management experience in SaaS or cloud infrastructure, with 6+ years leading product managers • Demonstrated ownership of consumption-based pricing, monetization strategy, billing infrastructure, or metering systems at an enterprise scale • Exceptional written and verbal communication skills, with the ability to articulate a clear vision to engineers, executives, and customers alike • A deeply data‑driven mindset, comfortable balancing complex quantitative analysis with strong user empathy • Proven experience influencing cross‑functional partners and executives in a high‑growth, fast‑moving environment

🏖️ Benefits

• healthcare • dental • vision • parental leave and planning • mental health benefits • a 401(k) plan and match • flex time-off • 11 paid holidays • volunteer time-off • other competitive benefits designed to improve the lives of our employees

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