Senior Benefits – Compliance Specialist

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NewRocket

WebsiteLinkedInAll Job Openings

501 - 1000 employees

🏢 Enterprise

🔐 Security

Enterprise • Technology • Security

NewRocket is a top global ServiceNow partner, providing a wide range of services and solutions to help enterprise leaders solve complex business problems. They specialize in advisory and transformation services, design and implementation, managed services, and more, focusing on improving customer and employee experiences through the use of the ServiceNow platform. Their solutions include platforms and integrations, security, risk, and resilience, as well as technology excellence. NewRocket serves a variety of industries including education, healthcare, financial services, and the public sector, among others, and is known for their expertise in UI and UX design as well as their ability to enhance workflows and improve business processes efficiently.

📋 Description

• Lead end-to-end administration of health, welfare, and retirement programs, including plan management, renewals, and ongoing operations. • Manage and execute the annual Open Enrollment process, including system setup, employee communications, education, and reconciliation. • Administer 401(k) and retirement programs, including enrollments, contributions, vendor coordination, and audit support. • Partner with brokers and vendors to evaluate plan performance, resolve escalations, and recommend enhancements to offerings. • Ensure compliance with federal, state, and company requirements related to benefits, leave, and employee records (e.g., ERISA, ACA, HIPAA, ADA, FMLA, COBRA). • Conduct and support compliance audits, including I-9 audits, employee file reviews, and benefits-related reporting requirements. • Manage required regulatory filings, notices, and documentation associated with employee benefits programs. • Oversee administration of leave programs, including FMLA, state leaves, and company policies, ensuring compliance and a positive employee experience. • Serve as the primary point of contact for employee benefits inquiries, providing guidance on plan options, eligibility, and issue resolution. • Support onboarding and offboarding processes with a focus on benefits enrollment, transitions, and eligibility. • Drive continuous improvement of benefits processes, documentation, and workflows to increase efficiency and scalability. • Support HRIS-related initiatives and system integrations (e.g., ADP), ensuring accuracy and process consistency. • Manage employment verifications and maintain strict confidentiality of sensitive employee data. • Collaborate with HR, Finance, Legal, and external vendors to support benefits strategy and compliance initiatives. • Provide insights and reporting to leadership on benefits trends, utilization, and compliance risks.

🎯 Requirements

• Minimum of 5 years of progressively responsible experience in benefits administration, HR operations, leave administration, or compliance • Experience administering benefits programs in the U.S. and Canada, ideally within a multi-national organization • Strong knowledge of U.S. and Canadian benefits practices and applicable employment regulations, including health, welfare, and retirement programs • Experience managing annual Open Enrollment processes, retirement plans, and HRIS platforms such as ADP • Ability to work effectively in fast-changing environments with strong decision-making, influencing, analytical, and organizational skills • Ability to handle sensitive and confidential information with discretion

🏖️ Benefits

• Health insurance • 401(k) plans • Paid time off • Flexible work arrangements • Professional development opportunities