Senior Solutions Architect – Remote, Americas

🔥 13 hours ago

🏈 North America – Remote

⏰ Full Time

🟠 Senior

💻 Solutions Engineer

👻 Ghost score 12%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Nexla

WebsiteLinkedInAll Job Openings

11 - 50 employees

💼 Consulting

📣 Marketing

📦 Logistics

💰 $12M Series A on 2021-10

Consulting • Marketing • Logistics

Nexla is a comprehensive data integration platform designed to streamline the creation of ready-to-use data from various sources and formats, supporting crucial business processes. The platform offers solutions such as ETL/ELT integrations, real-time data streaming, and API management, providing flexibility and scalability for complex data processes. Nexla's user-friendly no-code/low-code interface empowers business users to access and manage data efficiently. It enhances data operations with advanced features like GenAI model readiness and supports seamless data flow between systems, thus eliminating integration backlogs and reducing costs. Trusted by companies like JnJ, Instacart, and AMEX, Nexla delivers scalable solutions for data sharing, data science, and analytics to enhance business productivity and decision-making.

📋 Description

• Own the technical relationship for a portfolio of accounts • Lead customer onboarding and implementation from integration design through production • Manage difficult customer conversations and agree on next steps • Identify and document risks early • Translate technical situations for data engineers, security reviewers, and executives • Troubleshoot failed runs, schema drift, connector and authentication failures, connectivity problems, and performance issues • Perform first-line diagnosis and provide engineering with clear reproductions for escalations • Partner with CSM and Support on renewal risk and hand expansion signals to Sales • Mentor other Solutions Architects on customer handling and problem solving

🎯 Requirements

• Generalist experience building software or data systems, with conversational familiarity across Python, SQL, data pipelines and integration, cloud data platforms, authentication, networking, containers/Kubernetes, and Linux • Ability to read and modify Python scripts and understand stack traces • Comfortable writing SQL joins, aggregations, and filters and diagnosing slow queries • Working familiarity with at least one of Snowflake, Databricks, BigQuery, Redshift, or a major cloud data warehouse • Understanding of APIs, webhooks, CDC, file-based ingestion, batch versus streaming, OAuth, SSO, service accounts, API keys, DNS, firewalls, private connectivity, VPNs, SSH tunnels, containers, Kubernetes, and Linux • Ability to explain technical concepts to non-technical stakeholders • Ability to handle customer conflict, communicate limitations, and maintain relationships • Ability to write clear summaries, next steps, and owners after meaningful calls • Ability to raise risks early and push back on bad requirements • 5+ years in technical customer-facing work, including solutions architecture, implementation, technical account management, professional services, consulting, support engineering, or stakeholder-facing data engineering • At least some hands-on building experience • Experience owning accounts or projects through delivery • Prior data integration, ETL, or data platform vendor experience is nice to have • Data or software engineering background is nice to have • Regulated-industry experience is nice to have • Entrepreneurial or fast-paced startup experience is nice to have