Customer Experience Intern, Summer 2026

🕒 April 1

🇺🇸 United States – Remote

👨‍🎓 Internship

⚪️ Entry-level

💝 Customer Support

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Nextech Systems

WebsiteLinkedInAll Job Openings

201 - 500 employees

⚕️ Healthcare Insurance

🤖 Artificial Intelligence

☁️ SaaS

Healthcare Insurance • Artificial Intelligence • SaaS

Nextech Systems is a company that provides customizable, cloud-based software solutions for medical practices, with a focus on specialties such as Dermatology, Med Spa, Ophthalmology, Orthopedics, and Plastic Surgery. Their solutions include features like Electronic Health Records (EHR) and Practice Management systems, designed to streamline operations, increase efficiency, and enhance patient care. Nextech leverages advanced technologies such as Artificial Intelligence to improve practice revenue cycle management and patient retention. The company's software is trusted by over 16,000 medical practices, helping them attract new patients, optimize staff efficiency, and improve the quality of care. Nextech aims to simplify the healthcare process for specialty providers, offering a user-friendly interface that reduces administrative burdens and allows healthcare professionals to focus more on patient care.

📋 Description

• Observe Project Managers and Implementation Specialists to gain a deep understanding of our end-to-end client onboarding and implementation lifecycle • Identify opportunities to improve efficiency, reduce manual work, and enhance scalability • Analyze operational data, client feedback, and internal metrics to identify trends and improvement opportunities • Assist with ongoing Implementation and Project Management initiatives • Partner with teams across the organization (Implementation, Support, Client Success, Product, etc.) to understand dependencies and opportunities for alignment

🎯 Requirements

• Currently pursuing a Bachelor’s degree (Business, Healthcare Administration, Information Systems, or related field preferred) • Strong analytical and problem-solving skills • Naturally curious with a desire to understand how things work—and how they can be improved • Excellent communication and organizational skills • Ability to manage multiple priorities in a fast-paced environment • Experience with Microsoft Office

🏖️ Benefits

• Generous annual bonus opportunity • 401(k) with Employer Match • Flexible Time Off: take time off when you need it without worrying about available hours • 11 paid holidays • Your Day Your Way - Celebrate a day of cultural or social significance to you • Insurance: Choice of Medical, Dental, and Vision plans • Health Savings Account with employer match • Flexible Spending Account • 100% Company-Paid Parental leave (After 6 months with the company) • 100% Company-Paid Life Insurance and Short/Long Term Disability Insurance • Nextech Luminary Peer Recognition Program • Wellness Program including discounts on medical premiums • Employee Assistance Program with free counseling sessions available • Corporate Discounts on Retail, Travel, and Entertainment