Client Director

🔥 0 minutes ago

❄️ Minnesota – Remote

❄️ Minnesota – Remote

💵 $180k - $216k / year

⏰ Full Time

🔴 Lead

👔 Director

👻 Ghost score 1%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Nexthink

WebsiteLinkedInAll Job Openings

501 - 1000 employees

Founded 2011

☁️ SaaS

🏢 Enterprise

💰 Series D on 2021-02

SaaS • Enterprise

Nexthink is a Digital Employee Experience (DEX) platform that empowers IT teams to see, diagnose, and fix digital workplace issues. It leverages AI-powered solutions for real-time alerting, intelligent diagnostics, and automated remediation, ensuring optimization of workplace applications, collaboration tools like Teams and Zoom, and overall employee engagement. Nexthink helps organizations enhance IT efficiency, manage digital transformation, and maintain cost-effective digital work environments with measurable impact and operational excellence. The platform supports over 15 million endpoints globally, providing unparalleled visibility and automation for proactive IT management and service desk efficiency.

📋 Description

• Own Nexthink's most important and complex enterprise relationships • Serve as the executive face of Nexthink for a defined portfolio of marquee accounts • Drive renewals and expand platform adoption • Build multi-threaded, CxO-level customer relationships • Connect Nexthink's capabilities to client priorities including reducing IT costs, improving employee productivity, and protecting the digital workplace • Build and deepen relationships across assigned accounts from IT and service desk teams through CIO and C-suite • Develop and execute strategic account plans • Drive license expansion, professional services adoption, and renewal excellence • Set the commercial direction for the portfolio and remain accountable for results • Partner with clients to create outcomes-driven roadmaps aligned with business priorities • Help customers realize measurable value from Nexthink's platform • Orchestrate internal Nexthink resources across functions and geographies • Lead strategy and hold teams accountable to customer success • Manage worldwide deployment and development of assigned accounts • Coordinate resources across regions for consistent, high-impact engagement • Own the book of business and achieve targets across licenses, renewals, and professional services • Maintain visibility and accountability for the commercial health of the portfolio

🎯 Requirements

• 10+ years of enterprise technology sales or account leadership experience • Track record of consistently exceeding multi-million dollar revenue targets • 2+ years in a Client Director, Strategic Account Executive, or equivalent role managing and growing large, complex enterprise accounts • Direct experience in IT Service Management, IT Operations Management, Digital Employee Experience, or adjacent enterprise software categories • Demonstrated success engaging and influencing executive-level stakeholders, including CIO, CHRO, and other C-suite stakeholders • Ability to build a three-year account vision and close the quarter • Disciplined pipeline management and rigorous qualification • Ability to build trusted client relationships • Ability to adapt quickly in a fast-moving market • Ability to lead virtual teams by influence, not authority • Seller mindset combined with trusted-advisor credibility

🏖️ Benefits

• 100% covered company health, dental, and vision benefits • Life insurance • Long-term disability coverage • Accidental death/personal loss coverage • Flexible hours • Unlimited paid time off • 15 days of holidays • 11 company-paid holidays • 3 extra days for volunteering • Hybrid work model balancing office and remote work • Structured onboarding • Free access to professional training platforms • Up to 16 weeks of paid leave for birthing parents/primary caregivers • 6 weeks of paid leave for secondary caregivers • 401(k) plan with up to 4% company matching contributions and immediate vesting • Bonuses for referring successful hires after three months of continuous employment • Commission or performance bonus plan may be included • Additional opportunity to earn commissions above the OTE range • Dedicated Solution Consulting, Professional Services, and executive support