Client Director

🔥 5 minutes ago

🗽 New York – Remote

🗽 New York – Remote

💵 $113k - $176k / year

⏰ Full Time

🔴 Lead

👔 Director

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Nexthink

WebsiteLinkedInAll Job Openings

501 - 1000 employees

Founded 2011

☁️ SaaS

🏢 Enterprise

💰 Series D on 2021-02

SaaS • Enterprise

Nexthink is a Digital Employee Experience (DEX) platform that empowers IT teams to see, diagnose, and fix digital workplace issues. It leverages AI-powered solutions for real-time alerting, intelligent diagnostics, and automated remediation, ensuring optimization of workplace applications, collaboration tools like Teams and Zoom, and overall employee engagement. Nexthink helps organizations enhance IT efficiency, manage digital transformation, and maintain cost-effective digital work environments with measurable impact and operational excellence. The platform supports over 15 million endpoints globally, providing unparalleled visibility and automation for proactive IT management and service desk efficiency.

📋 Description

• Build and deepen multi-level relationships within your assigned accounts, from IT and service desk teams all the way to CIO and C-suite. • Develop and execute strategic account plans that drive license expansion, professional services adoption, and renewal excellence. • Partner with your clients to build a clear, outcomes-driven roadmap that aligns Nexthink's platform to their business priorities. • Orchestrate internal Nexthink resources across functions and geographies to deliver an outstanding client experience. • Manage worldwide deployment and development of your assigned accounts, including coordinating resources across regions to ensure consistent, high-impact engagement. • Own your book of business with accountability for the commercial health of your portfolio.

🎯 Requirements

• 10+ years of enterprise technology sales or account leadership, with a track record of consistently exceeding multi-million dollar revenue targets • 2+ years in a Client Director, Strategic Account Executive, or equivalent role managing and growing large, complex enterprise accounts • Direct experience in IT Service Management, IT Operations Management, Digital Employee Experience, or adjacent enterprise software categories • Demonstrated success engaging and influencing at the executive level — including CIO, CHRO, and other C-suite stakeholders

🏖️ Benefits

• 100% covered company benefits that consist of health, dental, vision as well as access to life insurance, long-term disability, and accidental death/personal loss coverage. • Flexible Hours and unlimited vacation (employees have unlimited paid time off on top of the 15 days of holidays we offer), 11 company-paid holidays, and 3 extra days for volunteering. • Hybrid work model that balances office and remote work, with structured onboarding to foster connections and team integration. • Free access to professional training platforms to explore your interests and enhance your skills. • Up to 16 weeks of paid leave for birthing parents/primary caregivers, 6 weeks for secondary caregivers. • 401(k) plan featuring up to 4% company matching contributions, vesting immediately, to grow your retirement savings. • Bonuses for referring successful hires after three months of continuous employment.