Nexthink
501 - 1000 employees
Founded 2011
☁️ SaaS
🏢 Enterprise
💰 Series D on 2021-02
SaaS • Enterprise
Nexthink is a Digital Employee Experience (DEX) platform that empowers IT teams to see, diagnose, and fix digital workplace issues. It leverages AI-powered solutions for real-time alerting, intelligent diagnostics, and automated remediation, ensuring optimization of workplace applications, collaboration tools like Teams and Zoom, and overall employee engagement. Nexthink helps organizations enhance IT efficiency, manage digital transformation, and maintain cost-effective digital work environments with measurable impact and operational excellence. The platform supports over 15 million endpoints globally, providing unparalleled visibility and automation for proactive IT management and service desk efficiency.
Client Director – North Central
🔥 0 minutes ago
Where this job comes from
Posted on Nexthink's careers page, not through a job board
First seen by Remote Rocketship 0 minutes ago
Nexthink
501 - 1000 employees
Founded 2011
☁️ SaaS
🏢 Enterprise
💰 Series D on 2021-02
SaaS • Enterprise
Nexthink is a Digital Employee Experience (DEX) platform that empowers IT teams to see, diagnose, and fix digital workplace issues. It leverages AI-powered solutions for real-time alerting, intelligent diagnostics, and automated remediation, ensuring optimization of workplace applications, collaboration tools like Teams and Zoom, and overall employee engagement. Nexthink helps organizations enhance IT efficiency, manage digital transformation, and maintain cost-effective digital work environments with measurable impact and operational excellence. The platform supports over 15 million endpoints globally, providing unparalleled visibility and automation for proactive IT management and service desk efficiency.
📋 Description
• Own Nexthink's most important and complex enterprise relationships • Serve as the executive face of Nexthink to a portfolio of marquee accounts • Drive renewals, expand platform adoption, and build multi-threaded CxO-level relationships • Build and deepen relationships from IT and service desk teams through CIO and C-suite stakeholders • Develop and execute strategic account plans • Drive license expansion, professional services adoption, and renewal excellence • Set the commercial direction and remain accountable for portfolio results • Partner with clients to build outcomes-driven roadmaps aligned with business priorities • Orchestrate internal Nexthink resources across functions and geographies • Lead strategy and hold teams accountable to customer success • Manage worldwide deployment and development of assigned accounts • Coordinate resources across regions for consistent, high-impact engagement • Own the book of business and achieve targets across licenses, renewals, and professional services • Maintain accountability for the commercial health of the portfolio
🎯 Requirements
• 10+ years of enterprise technology sales or account leadership experience • Track record of consistently exceeding multi-million dollar revenue targets • 2+ years in a Client Director, Strategic Account Executive, or equivalent role managing and growing large, complex enterprise accounts • Direct experience in IT Service Management, IT Operations Management, Digital Employee Experience, or adjacent enterprise software categories • Demonstrated success engaging and influencing executive-level stakeholders, including CIO, CHRO, and other C-suite stakeholders • Ability to build a three-year account vision and close the quarter • Disciplined pipeline management and rigorous qualification • Ability to lead virtual teams by influence rather than authority • Enterprise sales leadership and executive-level relationship management experience
🏖️ Benefits
• 100% covered health, dental, and vision benefits for US employees • Access to life insurance, long-term disability, and accidental death/personal loss coverage • Flexible hours • Unlimited paid time off • 15 days of holidays • 11 company-paid holidays • 3 extra days for volunteering • Hybrid work model balancing office and remote work • Structured onboarding • Free access to professional training platforms • Up to 16 weeks of paid leave for birthing parents/primary caregivers • 6 weeks of paid leave for secondary caregivers • 401(k) plan with up to 4% company matching contributions and immediate vesting • Bonuses for referring successful hires after three months of continuous employment • Commission or performance bonus plan may be included
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