Professional Services Consultant

🔥 0 minutes ago

🎸 Tennessee – Remote

🎸 Tennessee – Remote

💵 $50k - $83k / year

⏰ Full Time

🟢 Junior

🟡 Mid-level

💼 Consultant

🚫👨‍🎓 No degree required

👻 Ghost score 1%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Nexthink

WebsiteLinkedInAll Job Openings

501 - 1000 employees

Founded 2011

☁️ SaaS

🏢 Enterprise

💰 Series D on 2021-02

SaaS • Enterprise

Nexthink is a Digital Employee Experience (DEX) platform that empowers IT teams to see, diagnose, and fix digital workplace issues. It leverages AI-powered solutions for real-time alerting, intelligent diagnostics, and automated remediation, ensuring optimization of workplace applications, collaboration tools like Teams and Zoom, and overall employee engagement. Nexthink helps organizations enhance IT efficiency, manage digital transformation, and maintain cost-effective digital work environments with measurable impact and operational excellence. The platform supports over 15 million endpoints globally, providing unparalleled visibility and automation for proactive IT management and service desk efficiency.

📋 Description

• Partner with customer teams to understand business challenges and define Nexthink solutions • Lead workshops and consultative sessions • Translate customer needs into actionable use cases and solution designs • Guide customers through adoption and help them realize measurable value • Configure and deploy Nexthink solutions • Build dashboards, investigations, alerts, and automations • Analyze endpoint data to generate insights and optimize solutions • Troubleshoot issues using structured problem-solving methods • Document configurations and solution designs for customer knowledge transfer • Collaborate with seasoned consultants through pair engagements and mentorship • Build technical depth through hands-on experience and structured training • Refine problem-solving, communication, and customer-management skills • Contribute to a supportive team culture

🎯 Requirements

• 1–2 years of IT, technical support, or business-focused technology experience • Hands-on familiarity with DEX (Digital Employee Experience) concepts • Baseline EUC (End-User Computing) knowledge, including Windows, endpoint management, or basic system support • Ability to communicate technical information clearly to business and IT stakeholders • Customer-facing consulting or advisory experience (nice to have) • Prior consulting, PSA tools, or project management exposure (nice to have) • Scripting or API integration experience (nice to have) • Experience with analytics or data interpretation (nice to have)

🏖️ Benefits

• 100% company-covered health, dental, and vision benefits • Access to life insurance, long-term disability, and accidental death/personal loss coverage • Flexible hours • Unlimited paid time off • 15 days of holidays • 11 company-paid holidays • 3 extra paid days for volunteering • Hybrid work model balancing office and remote work • Structured onboarding • Free access to professional training platforms • Up to 16 weeks of paid leave for birthing parents/primary caregivers • 6 weeks of paid leave for secondary caregivers • 401(k) plan with up to 4% company matching contributions and immediate vesting • Bonuses for referring successful hires after three months of continuous employment • Commission or performance bonus plan may be included