Partner Executive

🕒 June 19

🇺🇸 United States – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

🪙 Affiliate Manager

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NICE

WebsiteLinkedInAll Job Openings

5001 - 10000 employees

Founded 1991

☁️ SaaS

🤖 Artificial Intelligence

📡 Telecommunications

SaaS • Artificial Intelligence • Telecommunications

NICE is a leading provider of AI-powered customer service automation solutions, transforming contact centers into world-class customer experience centers. Their CXone Mpower platform offers end-to-end automation of customer service workflows, integrating human and AI agents to deliver efficient and personalized customer interactions. NICE's offerings include AI for customer experience, digital and self-service solutions, workforce engagement and management, and complete cloud-based contact center platforms. They are recognized as a leader in the Contact Center as a Service (CCaaS) industry, providing tools for increased operational efficiency, employee engagement, and enhanced customer satisfaction.

📋 Description

• Own outreach across all 50 named partner targets — CAD/RMS resellers, prosecution and case management platforms, and system integrators • Drive 5+ partner conversations per week; log every contact attempt, outcome, and next step in Salesforce same day • Lead Tier 1 referral partner onboarding (Magnet Forensics, Flock Safety, Cellebrite, and peers) — fastest relationships to build, lowest friction to activate • Own Tier 2 reseller recruitment across the 24 named CAD/RMS and prosecution targets • Support Andy McKeever on Tier 3 SI relationships; attend meetings, own follow-up, log all activity • Drive deal registration from every active partner — every signed partner has at least one registered deal • Own the partner check-in cadence: 30/60/90-day check-ins scheduled, prep notes ready, outcomes logged in Salesforce after every call • Attend partner QBRs; support Andy commercially, own all follow-up actions • Feed partner-sourced and partner-influenced pipeline to Andy weekly; reviewed every Monday • Track partner pipeline in Salesforce daily — if it’s not logged, it doesn’t exist • Shadow Andy on all design partner conversations in the first 60 days — learn the pitch, the objections, the public safety procurement dynamics • Fully own the partner prospect list and all 50-target outreach from Day 60 forward • Onboard into Salesforce partner tracking, deal registration workflow, and partner portal Day 1

🎯 Requirements

• 3+ years in partner/channel sales, business development, or alliances — with a track record of recruiting and activating partners, not just managing existing ones • Public safety, govtech, or SLED (State, Local, and Education) technology background — you understand how agencies buy, how procurement cycles work, and who the real decision-makers are • Proficiency in Salesforce — you log every activity same day, build your own reports, and live in the CRM • Hunter mentality — you open relationships from cold, run your own pipeline, and move without being pushed • Comfort operating in an early-stage program with no established playbook — you build the process as you go • Experience selling through or alongside CAD/RMS, records management, or digital evidence platforms • Familiarity with the public safety procurement cycle — RFP/RFQ processes, cooperative purchasing, CJIS compliance • Prior experience at a SaaS company in a channel or alliances role • Existing relationships inside the target partner ecosystem (CentralSquare, Tyler Technologies, Mark43, Magnet Forensics, or comparable firms)

🏖️ Benefits

• Competitive base salary + variable compensation tied to partner-sourced and partner-influenced ARR • Full benefits package • Remote, US-based — travel required for partner meetings, agency events, and industry conferences