Processor I, Admissions Processing

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Nightingale Education Group

WebsiteLinkedInAll Job Openings

11 - 50 employees

📚 Education

🎯 Recruiter

Education • Recruitment

Nightingale Education Group is a U. S. -accredited nursing workforce developer founded in 2010 and headquartered in Salt Lake City, Utah. It advances health equity by delivering nursing education across the professional continuum (prelicensure to graduate and continuing education), creating learning resources and online courses, and providing workforce development and recruitment solutions that connect healthcare employers with a relevantly skilled nursing workforce representative of the communities they serve. The organization operates several divisions—Nightingale College (higher learning and clinical apprenticeships), Nightingale Innovations/EvolvEd (learning resources and on-demand courses), and Nightingale Solutions (employer workforce services)—focused on training, upskilling, and placing nurses to improve access to care and close educational and health equity gaps.

📋 Description

• Contributes to the effect recruitment and enrollment of new learners by providing superior customer service through coordinating all testing for prospective learners. • Assists in the collection and processing of required admissions documents to meet accreditation and compliance standards and support the successful enrollment and completion of all learners. • Processes testing ticket requests for all incoming prelicensure applicants and determines appropriate exam pathways. • Creates and disseminates voucher codes for entrance and advanced placement exams. • Monitors scheduled appointments to minimize no shows, technical issues, rescheduled appointments, and enforces testing goals with each learner through proactive outreach. • Supports resolution in testing technical issues including troubleshooting, escalations, and proctoring. • Analyzes exam results to determine appropriate placement, documents and reports on all exam results in appropriate systems and to appropriate parties. • Coordinates virtual tutoring for entrance exams as needed. • Creates, updates, and monitors multiple tracking systems for demographic, program, and testing information. • Records all learner correspondents, updating, maintaining learner records, and related notes in learner management system (LMS) and customer relation management (CRM) system accurately and in real-time. • Collects all required documentation needed for new learner enrollment to complete an application file and tracks applicant progress by updating and maintaining required tracking. • Reviews all required documentation needed for new learner enrollment, and resolves conflicting information in electronic files, ensuring accreditation and compliance standards are met. • Provides a daily activity report (DAR). • Collaborates cross functionally, including facilitating 1:1s, to ensure all enrollment processes are handled seamlessly to achieve a successful enrollment. • Identifies and makes recommendations on areas of improvement in processes or policies. • Assists in additional functional projects as they arise.

🎯 Requirements

• High School Diploma or General Equivalency Diploma (GED) is required, an associate’s degree from an accredited institution is preferred • Demonstrated at least one year of professional experience managing documentation, private, or protected information is required • Demonstrated proficiency in Microsoft Office is required • Demonstrated experience with FERPA is strongly preferred • Demonstrated experience in college admissions, higher education, data entry, or customer service is preferred

🏖️ Benefits

• Health insurance • Professional development opportunities