Clinical Application Specialist, Ventilation

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🔥 0 minutes ago

🇺🇸 United States – Remote

💵 $43 / hour

⏱ Part Time

🟡 Mid-level

🟠 Senior

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Nihon Kohden America

WebsiteLinkedInAll Job Openings

201 - 500 employees

Founded 1979

🏥 Healthcare

💼 Consulting

🏭 Manufacturing

Healthcare • Consulting • Manufacturing

Nihon Kohden America is a leading provider of medical technologies and clinical IT solutions, dedicated to improving patient care through innovative products and services. The company focuses on enhancing hospital operations, resource allocation, and clinical data integration, offering a range of solutions that support various care specialties and areas. By leveraging advanced technologies like the Life Scope® monitors, Nihon Kohden empowers healthcare providers to deliver better, more efficient care.

📋 Description

• Provide clinical customer support by interfacing with sales, technical personnel, and Nihon Kohden team members • Implement Nihon Kohden NKV Series Ventilator Systems at customer sites • Support product installations and provide advanced clinical ventilation application information and training • Deliver clinical customer support by phone or on site • Coordinate assigned projects from initiation to completion • Review training materials, achieve at least 90% on the Product Knowledge Assessment initially and annually, and maintain expertise in NKV Series Ventilator Systems • Train end users on ventilator system operation • Ensure equipment delivery, contents itemization, electrical testing by hospital Biomed, and other installation requirements are completed • Provide ongoing support and documentation during scheduled assignments • Make travel arrangements according to company policies and complete expense reports • Maintain clinical knowledge and competence • Develop and update project plans covering deliverables, responsibilities, timelines, and account status • Coordinate communication between customers and Nihon Kohden resources to resolve complex ventilation issues and meet timelines • Perform duties in healthcare facilities and complete required vendor credentialing • Travel approximately 100%

🎯 Requirements

• Master’s or Bachelor’s degree in respiratory therapy or related discipline preferred; relevant education and experience accepted in lieu of degree • Valid unrestricted respiratory therapy license issued within the United States • Active NBRC Registered Respiratory Therapist (RRT) Credential • Valid driver’s license and good driving record are required • 3+ years of experience in critical patient care, including neonatal, pediatric, and adult patient populations • Well-rounded critical care ventilator experience • Strong knowledge of cardiopulmonology • Ability to troubleshoot complex critical respiratory ventilation issues • Excellent verbal and written communication, customer service, and organizational skills • Ability to present information effectively to customers and employees in one-on-one and group situations • Ability to read, analyze, and interpret equipment manuals and present complex information • Working knowledge of Windows PCs; proficiency in Microsoft Outlook, Word, Excel, and PowerPoint • Ability to work flexible schedules and in changing environments • Ability to work remotely with self-motivation • Must communicate verbally and in writing and understand instructions in English • Ability to work independently and collaboratively • Ability to comply with potential hazardous physical, chemical, and biological agent exposure • Ability to provide required vaccination and personal medical information for customer-site vendor credentialing

🏖️ Benefits

• Typical vendor credentialing expenses will be paid/reimbursed by the Company • Perks & Benefits are available through the Nihon Kohden America Career page

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