Financial Assessor, Patient Accounting

🔥 3 hours ago

🌽 Illinois – Remote

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💵 $20 - $30 / hour

⏰ Full Time

🟢 Junior

💸 Financial Planning and Analysis (FP&A)

🚫👨‍🎓 No degree required

👻 Ghost score 0%

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Logo of Northwestern Medicine

Northwestern Medicine

10,000+ employees

🏥 Healthcare

⚕️ Healthcare Insurance

💊 Pharmaceuticals

💰 $25M Grant on 2018-06

Healthcare • Healthcare Insurance • Pharmaceuticals

Northwestern Medicine is a renowned healthcare provider offering a wide range of medical services, including COVID-19 and flu vaccinations, cutting-edge treatments, and pioneering surgical procedures. The organization is deeply involved in clinical research, contributing to significant medical advancements such as exploring the causes of diseases like lupus and breakthroughs in cancer treatment. With a robust network of hospitals and specialized care centers, Northwestern Medicine is dedicated to patient wellness, community impact, and medical education. They emphasize accessibility, patient safety, and convenience through services like telehealth, financial assistance, and multilingual support. Whether it's immediate care, advanced procedures, or multidisciplinary care for complex conditions, Northwestern Medicine is committed to leading the way in healthcare innovation and patient-centered care.

📋 Description

• Resolve claim edits and report candidates for bill • Submit compliant, clean, complete, accurate claims within timely filing requirements • Meet productivity, quality, error-ratio, target, and reporting standards • Follow up on and collect third-party payer receivables • Perform denial and appeal follow-up, including root-cause analysis and efforts to overturn denials • Correspond with third-party payers regarding outstanding accounts receivable via statements, letters, emails, faxes, and portals • Support third-party accounts receivable operations across managed care, commercial, Medicare, Medicaid, replacement plans, workers’ compensation, corporate, research, and specialty accounts • Review work lists daily to complete accounts ready for processing • Apply government, commercial, and regulatory collection guidelines • Recommend contractual or administrative write-offs with justification and documentation • Protect patient health information and comply with HIPAA • Contribute to department accounts-receivable goals • Identify customer, system, and process improvement opportunities and submit them to management • Use hospital mainframe, external software applications, assigned hardware, and related menus/pathways; report technical problems • Participate in software application testing and verify field integrity • Assist with special projects and other assigned duties • Attend assigned and approved training and seminars • Provide customer service and expertise to patients, authorized guarantors, and internal and external contacts through oral and written communication • Demonstrate proficient use of systems and processes • Work with physician and facility billing and follow-up, including Medicare and Medicaid insurance rules

🎯 Requirements

• High School diploma • One year related work experience or college degree • Ability to perform mathematical calculations • Basic knowledge of medical terminology and billing practices • Extensive experience and knowledge of PC applications, including Microsoft Office and Excel • Ability to learn quickly and meet continuous timelines • Behaviors consistent with principles of excellent service • Two or more years’ college or college degree (preferred) • Call center, telephone work experience or cash collections experience (preferred) • Knowledge of Epic Systems (preferred) • Two years progressive work experience in a hospital/physician billing or SBO environment (preferred) • Detail-oriented, good organizational skills, and ability to be self-directed (preferred) • Strong time management skills and ability to manage multiple priorities and a heavy workload in a high-stress atmosphere (preferred) • Flexibility to perform other tasks as needed in an active work environment with changing work needs (preferred) • High-level problem solving, analytical, and investigational skills (preferred) • Excellent internal/external customer service skills (preferred) • Must comply with HIPAA privacy standards and relevant regulatory, accreditation, Joint Commission, and organizational policies • Must complete authorization and disclosure form for the required background check if offered the position

🏖️ Benefits

• Tuition reimbursement • Loan forgiveness • 401(k) matching • Lifecycle benefits • Competitive benefits supporting physical, emotional, and financial well-being • Protection for unexpected life events • Background check and employment support in accordance with applicable laws

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