Customer Engineer

🔥 14 hours ago

🏖️ New Jersey – Remote

🏖️ New Jersey – Remote

💵 $142.3k - $166.5k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

🛠️ Implementation Specialist

🦅 H1B Visa Sponsor

This company has sponsored H1B visas in the past.

👻 Ghost score 1%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Nokia

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1865

📡 Telecommunications

🏢 Enterprise

💰 Post-IPO Debt on 2018-12

Telecommunications • Enterprise • Infrastructure

Nokia is a B2B technology innovation leader in networking, providing advanced network solutions to enterprises, service providers, and the public sector worldwide. The company focuses on creating networks that are secure, resilient, and capable of connecting people, machines, and devices globally. Nokia is advancing technologies like 5G, AI, and quantum-safe networks, and it collaborates extensively to drive technological innovation forward. Through its Nokia Bell Labs division, the company also leads in pioneering future technologies, aiming to transform digital potential across various industries.

📋 Description

• Configure and maintain customer networks using Nokia software and devices • Identify, diagnose, and resolve technical problems related to customer network deployment • Analyze solution definition, requirements development, and network architecture • Provide input into system development design, including interface specifications, data migration methods of procedure, failure mode analysis, capacity guidelines, and performance analysis • Develop configuration templates for software and hardware, network capacity, network traffic control, and resource performance • Assist customers with network system element integration • Customize documentation and perform software updates • Establish and validate connectivity to network and element management systems • Test alarms, timing and synchronization, redundancy, call flows, services, and customer- or country-specific requirements • Ensure voice, data, and video traffic passes testing for customer acceptance and sign-off • Provide measurable input into new products, processes, standards, or operational plans • Analyze, develop, and implement concepts and solutions as a subject matter expert

🎯 Requirements

• Bachelor’s degree in Electrical Engineering, Electronic Engineering, Electronics Communication Engineering, Computer Engineering, Computer Science Engineering, or a related field, plus 6 years of related work experience, including 5 years of post-baccalaureate progressive related work experience; alternatively, a Master’s degree in one of these fields plus 4 years of related work experience • 3 years of experience using GPON and XGS-PON • 3 years of experience using Layer 2 and Layer 3 network protocols • 3 years of experience facilitating IPTV video service delivery • 3 years of experience performing network engineering and design • 3 years of experience performing network integration • 3 years of experience performing system integration testing • 3 years of experience using network element management systems • 3 years of Software Defined Access Networks (SDAN) experience, including configuration and migration • Employer will accept any suitable combination of education, training, or experience • Telecommuting permitted up to 100% from anywhere in the U.S. • Domestic travel required up to 50% • International travel required up to 5% • Must have legal right to work in the U.S. if offered employment

🏖️ Benefits

• Corporate Retirement Savings Plan • Health and dental benefits • Short-term disability and long-term disability • Company-paid life insurance and AD&D at 2x base pay • Optional or supplemental life and AD&D insurance for employee, spouse, and child • Paid holidays and vacation • Employee Stock Purchase Plan • Tuition Assistance Plan • Adoption assistance • Employee Assistance Program/Work Life Resource Program • Comprehensive benefits package