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Senior User Experience Researcher

đŸ”„ 0 minutes ago

🍂 Massachusetts – Remote

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đŸ’” $100.7k - $181.3k / year

⏰ Full Time

🟠 Senior

🧬 Research Scientist

🩅 H1B Visa Sponsor

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Akamai Technologies

5001 - 10000 employees

🔒 Cybersecurity

💰 Post-IPO Equity on 2001-07

Cloud Computing ‱ Cybersecurity ‱ Content Delivery

Akamai Technologies is a leading cloud services provider that specializes in delivering security, cloud computing, and content delivery solutions. It offers a range of services such as API security, DDoS protection, and performance optimization for web applications, ensuring secure and reliable user experiences. With a robust global infrastructure, Akamai empowers businesses to streamline their digital presence while safeguarding against various cyber threats and enhancing application performance.

📋 Description

‱ Leading end-to-end research across the product lifecycle from early discovery through post-launch evaluation ‱ Designing and conducting qualitative and quantitative research using interviews, usability studies, surveys, and analytics ‱ Partnering closely with cross-functional teams to influence product roadmap decisions and improve customer outcomes ‱ Researching highly technical workflows involving content delivery, cloud infrastructure, automation, and edge computing ‱ Building relationships with developers, engineers, and architects to deeply understand how they operate internet applications ‱ Translating research findings into compelling insights, journeys, and recommendations that drive strategic product decisions

🎯 Requirements

‱ Have 5 years of relevant experience and a Bachelor's degree ‱ Demonstrate success influencing product strategy through rigorous customer research ‱ Have experience working with complex enterprise software, developer platforms, or cloud infrastructure ‱ Possess expert qualitative and quantitative research methods skills to apply throughout the product development lifecycle ‱ Be knowledgeable about content delivery networks, networking, cloud infrastructure, cybersecurity domains, or developer tooling ‱ Demonstrate solid communication and storytelling skills to effectively influence stakeholders across product, engineering, and design.

đŸ–ïž Benefits

‱ Akamai supports your health, well-being, finances, and life beyond work. See our benefits. ‱ FlexBase adapts to your job's needs ‱ Health insurance ‱ 401K savings plan ‱ Company holidays ‱ Vacation (in the form of PTO) ‱ Sick time ‱ Family friendly benefits including parental leave ‱ Employee assistance program including a focus on mental and financial wellness; Eligibility requirements apply.

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