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Technical Project Manager II

đŸ”„ 2 minutes ago

⚔ Virginia – Remote

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đŸ’” $100.7k - $181.3k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

đŸ€“ Technical Project Manager

🩅 H1B Visa Sponsor

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đŸ‘» Ghost score 0%

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Logo of Akamai Technologies

Akamai Technologies

5001 - 10000 employees

🔒 Cybersecurity

💰 Post-IPO Equity on 2001-07

Cloud Computing ‱ Cybersecurity ‱ Content Delivery

Akamai Technologies is a leading cloud services provider that specializes in delivering security, cloud computing, and content delivery solutions. It offers a range of services such as API security, DDoS protection, and performance optimization for web applications, ensuring secure and reliable user experiences. With a robust global infrastructure, Akamai empowers businesses to streamline their digital presence while safeguarding against various cyber threats and enhancing application performance.

📋 Description

‱ Advocate best practices for customers and internal teams during product implementation ‱ Provide customer feedback to the Product team ‱ Serve as the central point of contact for customers ‱ Lead the integrated account team delivering customer success ‱ Partner with the business to review and ensure integration efficiency and high-quality service ‱ Keep customers engaged ‱ Identify service enhancements and potential problems ‱ Ensure continuous improvements to customer service delivery quality ‱ Communicate with internal and external customers and partners ‱ Share information and deliverables ‱ Manage customer engagements from pre-sales through integration and performance ‱ Build technical solutions and act as an end-to-end trusted advisor

🎯 Requirements

‱ 5 years of relevant experience ‱ Bachelor's degree in Computer Science, related field, or equivalent ‱ Experience in a customer-facing role within the information technology industry ‱ Experience managing and delivering technical customer projects successfully ‱ Understanding of network, web performance, and application/network security technologies and architectures ‱ Understanding of project management methodologies ‱ Experience managing multiple priorities ‱ Strong communication skills ‱ Ability to build trusting relationships with customers across various levels

đŸ–ïž Benefits

‱ Annual bonus or incentives ‱ Equity awards ‱ Employee Stock Purchase Plan (ESPP) ‱ Healthcare ‱ 401K savings plan ‱ Company holidays ‱ Vacation (in the form of PTO) ‱ Sick time ‱ Parental leave ‱ Employee assistance program ‱ Mental wellness support ‱ Financial wellness support ‱ GROW and Mentoring programs ‱ Internal events such as the APEX Expo ‱ LinkedIn Learning

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