Nonprofits Insurance Alliance (NIA)
51 - 200 employees
Founded 1989
🛡️ Insurance
🤝 Non-profit
💸 Finance
Insurance • Non-profit • Finance
Nonprofits Insurance Alliance (NIA) is a 501(c)(3) nonprofit organization that provides liability and property insurance specifically designed for other 501(c)(3) nonprofit organizations. With over 35 years of experience and more than 25,000 nonprofits insured, NIA offers fair and equitable pricing, risk-management consulting, training, and additional services to help nonprofits protect their missions, along with distribution through brokers and member services.
Senior Claims Examiner – Auto/General Liability Focus
Job not on LinkedIn
🕒 December 15, 2025
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Nonprofits Insurance Alliance (NIA)
51 - 200 employees
Founded 1989
🛡️ Insurance
🤝 Non-profit
💸 Finance
Insurance • Non-profit • Finance
Nonprofits Insurance Alliance (NIA) is a 501(c)(3) nonprofit organization that provides liability and property insurance specifically designed for other 501(c)(3) nonprofit organizations. With over 35 years of experience and more than 25,000 nonprofits insured, NIA offers fair and equitable pricing, risk-management consulting, training, and additional services to help nonprofits protect their missions, along with distribution through brokers and member services.
📋 Description
• Manage an inventory primarily consisting of higher-loss-potential and complex claims, including reserving, settlement authority, and reinsurance reporting requirements • Investigate, evaluate, and settle claims within designated authority • Determine coverage applicable to losses and determine liability • Manage and resolve claims timely, objectively, and in compliance with company policies, state laws, and regulatory standards • Set and maintain adequate claim reserves • Conduct investigations and assign fieldwork as necessary • Present coverage and claims analysis to management and recommend resolutions for disputed items • Prepare verbal and written claim status reports pursuant to company policy and reinsurance treaty requirements • Report cases exceeding designated authority to managers and reinsurers • Assign litigated cases to defense counsel and manage legal processes and expenses • Maintain electronic claim files • Analyze and report on defense counsel performance • Represent the company at settlement conferences, mediation, and arbitration when needed • Work with outside counsel and insureds to resolve underlying litigation • Participate in internal and external audits • Participate in weekly department and Claims Committee meetings • Promote team-based case and account management • Participate in marketing presentations and training programs as needed • Provide accurate, courteous, and timely information to internal and external customers • Collaborate with staff members and external partners • Travel as necessary
🎯 Requirements
• Minimum of ten or more years of progressively more difficult claims handling experience • Four-year college degree or equivalent business experience • Highly technical claim management skills • Significant knowledge of and experience with more than one of: Employment Practices Liability, Social Service Professional, Sexual Abuse, General Liability, Business Auto, or Commercial Property • Ability and willingness to obtain adjuster licenses as needed in various states • Thorough knowledge of current tort law and case law trends for casualty lines of business • Knowledge of civil procedure, insurance policies, and contracts • Strong written and oral communication skills • Strong organization and follow-up skills • Ability to analyze and apply creative solutions to claim issues • Proven critical thinking, analysis, judgment, and decision-making skills • Strong negotiating and conflict resolution skills • Ability to manage total loss cost outcomes including ALAE • Ability to work independently and collaboratively • Ability to deliver results in a fast-paced environment • Ability to uphold confidentiality and professional boundaries • PC literacy required; proficiency in Windows, Word, and Outlook preferred • Ability to utilize laptops and other business tools while traveling • Adequate vision to clearly view a computer screen • Adequate hearing to perform job tasks • Ability to mentor peer groups or junior claims staff
🏖️ Benefits
• Additional incentive compensation upon achievement of individual and company goals • Ability to work remotely from a home office • Reasonable accommodation, if needed • Training programs • Mentoring opportunities
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