Manager – Business Operations & Strategy

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🏄 California – Remote

🏄 California – Remote

💵 $112k - $134k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

⚙️ Business Operations

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Nordic Naturals

WebsiteLinkedInAll Job Openings

201 - 500 employees

Founded 1995

🧘 Wellness

🛍️ eCommerce

Wellness • eCommerce

Nordic Naturals is a consumer health company that develops, manufactures, and sells omega-3 fish and algae oil supplements, vitamins, minerals, probiotics, and gummy formulations for people and pets. Founded in 1995, the brand emphasizes purity, freshness, potency, and evidence-informed formulations, sells direct-to-consumer through e-commerce subscriptions and retail channels, and offers professional and veterinary product lines.

📋 Description

• Own and manage the day-to-day relationship with Nordic Naturals’ China partner, WPIC • Drive accountability against business objectives, KPIs, timelines, and revenue targets • Coordinate regular business reviews, action plans, and performance updates • Ensure strong communication and alignment between WPIC and internal teams • Support the ongoing transition and optimization of Nordic Naturals’ single-partner model in China • Support development and execution of annual sales and growth plans for China • Identify opportunities to grow sales across key platforms including Tmall, JD, Douyin, and Little Red Book (LRB/Xiaohongshu) • Monitor business performance, identify trends, and recommend actions to improve growth and profitability • Assist in forecasting, inventory planning, and demand planning coordination • Support launch planning, promotional execution, and platform initiatives • Partner closely with WPIC to align platform strategies and execution priorities • Review marketing initiatives and evaluate ROI and performance metrics • Help identify opportunities to improve traffic, conversion, customer acquisition, and brand visibility • Analyze sales data, platform performance, and competitive trends to support recommendations and decision-making • Work closely with internal stakeholders across supply chain, finance, operations, customer service, and marketing • Partner with Fiona and Guy on operational execution, administrative coordination, reporting, and ongoing business management • Ensure internal teams and WPIC have the information, approvals, assets, and support needed to execute effectively • Help resolve operational challenges and escalate issues proactively when needed • Prepare business updates, presentations, and performance reviews for leadership • Track KPIs, revenue performance, marketing spend, and platform trends • Deliver actionable insights and recommendations based on business data and market analysis • Support long-range planning and growth strategy discussions for China

🎯 Requirements

• Bachelor’s degree in business, Marketing, International Business, Supply Chain, or related field • 3–7 years of experience in account management, business development, international business, e-commerce, sales operations, or related fields • Strong analytical, organizational, and problem-solving skills • Excellent communication and presentation abilities • Ability to manage multiple projects and priorities in a fast-paced environment • Strong attention to detail and follow-through • Comfortable working cross-functionally with both internal teams and external partners • Experience working selling supplements or CPG product into China through: distributors, trade partners or agencies. • Experience working with Amazon, e-commerce platforms, or international distributors is a plus • Experience with China e-commerce platforms (Tmall, JD, Douyin, LRB/Xiaohongshu) is a strong plus but not required • Chinese language skills are a plus but not required.

🏖️ Benefits

• Health insurance • Professional development