Quality Assurance Representative – Associate

Job not on LinkedIn

🔥 1 minute ago

🇺🇸 United States – Remote

💵 $14 - $16 / hour

⏰ Full Time

🟢 Junior

🟡 Mid-level

🔧 QA Engineer (Quality Assurance)

🚫👨‍🎓 No degree required

🦅 H1B Visa Sponsor

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Logo of North

North

1001 - 5000 employees

💳 Fintech

🛍️ eCommerce

🤝 B2B

Fintech • eCommerce • B2B

North is a comprehensive payment solutions provider. Specializing in point of sale systems, payment processing, and merchant services, North offers a wide array of products to streamline business operations both online and offline. Their services include secure mobile payments, ecommerce gateways, POS solutions, and back-office tools such as invoicing, reporting, inventory management, and customer loyalty programs. North supports diverse industries, including retail, restaurants, healthcare, gaming, and more, with robust solutions tailored to specific business needs. They offer scalable options for enterprises and franchises and provide APIs for developers to create integrated payment solutions. Committed to security, North ensures all transactions are PCI DSS-validated with advanced encryption and tokenization.

📋 Description

• Review newly approved merchant account details to ensure and maintain data integrity within North, Global and First Data systems • Verify that key data information is accurate in all systems matching the merchant application • Identify and execute corrections for inaccurate information or communicate this to senior team members for assistance, timely and accurately • Ability to learn and understand processing rates and fees, business types, and processing solutions so that key data information makes sense from a business perspective and if it does not take the appropriate steps to question and change the information • Daily support of the Customer Boarding call queue • Ongoing collaboration with sales and underwriting teams • Manage and organize productivity through the effective use of all available resources including database systems and query reports • Provide positive customer experiences while maintaining a high degree of ethical behavior in all aspects of daily business • Build and maintain strong working relationships with all North employees and departments by keeping a positive attitude and a collaborative focus in all interactions • Adhere to company policies as defined

🎯 Requirements

• High School Diploma or G.E.D. • Relevant experience preferred • Strong attention to detail

🏖️ Benefits

• Medical, Dental, & Vision Coverage • PTO: Vacation, Sick, Holidays • Birthday Holiday • Education Assistance • 401(k) + Match • Mental Health Support & Well-Being Program • Company-funded Lifestyle Spending Account

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