
51 - 200 employees
Founded 2012
💼 Consulting
🏛️ Government
🤝 B2B
Consulting • Government • B2B
Northramp is an IT services and digital transformation firm. Northramp architects cloud, AI and Robotic Process Automation (RPA), IT Service Management (ITSM), agile management, and provides IT advisory and IT acquisition services. It targets both U. S. public sector (government) and commercial/B2B markets, helping organizations modernize, manage, and acquire IT capabilities through consulting and managed services.
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51 - 200 employees
Founded 2012
💼 Consulting
🏛️ Government
🤝 B2B
Consulting • Government • B2B
Northramp is an IT services and digital transformation firm. Northramp architects cloud, AI and Robotic Process Automation (RPA), IT Service Management (ITSM), agile management, and provides IT advisory and IT acquisition services. It targets both U. S. public sector (government) and commercial/B2B markets, helping organizations modernize, manage, and acquire IT capabilities through consulting and managed services.
• Define and maintain the ServiceNow platform architecture roadmap. • Establish development standards, governance, and best practices. • Lead solution architecture reviews and technical design sessions. • Ensure platform scalability, security, performance, and maintainability. • Design, develop, configure, and support complex ServiceNow solutions. • Develop custom applications, integrations, workflows, business rules, and catalog items. • Configure Flow Designer, Integration Hub, Service Portal, Employee Center, and Workspaces. • Conduct code reviews and enforce quality standards. • Implement HAM and SAM solutions, including discovery, normalization, reconciliation, compliance, software optimization, vendor audits, and asset lifecycle management. • Implement SPM demand, project, portfolio, resource, agile, and financial management capabilities. • Create executive dashboards and reporting solutions. • Architect ITSM Incident, Problem, Change, Request, Knowledge, CMDB, and Service Catalog capabilities in alignment with ITIL best practices. • Implement HRSD case management, employee lifecycle events, and self-service experiences while ensuring privacy and security compliance. • Mentor developers and administrators. • Partner with stakeholders to translate business requirements into solutions.
• Bachelor’s degree in Computer Science, Information Technology, Engineering, or related field. • 8+ years of ServiceNow platform development experience. • 5+ years of ServiceNow solution architecture experience. • ServiceNow Certified System Administrator (CSA). • ServiceNow Certified Application Developer (CAD). • Proven delivery of enterprise-scale ServiceNow implementations. • Strong expertise in HAM, SAM, SPM, ITSM, HRSD, CMDB, Discovery, and CSDM. • Advanced experience with JavaScript and core ServiceNow development tooling, including Glide API, Script Includes, Business Rules, Flow Designer, and Integration Hub. • Experience managing stakeholders and communicating technical solutions to business or executive audiences. • ServiceNow Certified Technical Architect (CTA) preferred. • CIS-ITSM, CIS-HAM, CIS-SAM, CIS-SPM, or CIS-HRSD certification preferred. • ITIL 4 or ITIL 5 certification preferred. • Experience with Agile and Scrum methodologies.
• Employee Bonus Programs • Medical, Dental, and Vision Insurance • 401(k) Retirement Plan • Basic Life, Voluntary Life, and AD&D Insurance • Short-Term and Long-Term Disability Insurance • Paid Time Off • Paid Parental Leave • Training and Professional Development • Remote Work Opportunities • Wellness Resources
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💰 Post-IPO Debt on 2020-10
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