
51 - 200 employees
Founded 2012
πΌ Consulting
ποΈ Government
π€ B2B
Consulting β’ Government β’ B2B
Northramp is an IT services and digital transformation firm. Northramp architects cloud, AI and Robotic Process Automation (RPA), IT Service Management (ITSM), agile management, and provides IT advisory and IT acquisition services. It targets both U. S. public sector (government) and commercial/B2B markets, helping organizations modernize, manage, and acquire IT capabilities through consulting and managed services.
π₯ 27 minutes ago
ποΈ District of Columbia, Washington β Remote
β° Full Time
π‘ Mid-level
π Senior
π§ ServiceNow
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51 - 200 employees
Founded 2012
πΌ Consulting
ποΈ Government
π€ B2B
Consulting β’ Government β’ B2B
Northramp is an IT services and digital transformation firm. Northramp architects cloud, AI and Robotic Process Automation (RPA), IT Service Management (ITSM), agile management, and provides IT advisory and IT acquisition services. It targets both U. S. public sector (government) and commercial/B2B markets, helping organizations modernize, manage, and acquire IT capabilities through consulting and managed services.
β’ Perform day-to-day support and maintenance of the ServiceNow platform; coordinate development and support efforts within the admin team. β’ Work closely with the ServiceNow functional team to build requested items and tasks using workflows that manage processes from customer intake to fulfillment. β’ Configure and improve core and custom applications in close collaboration with the functional team. β’ Work directly with end users to resolve support issues within ServiceNow. β’ Monitor health, usage, and overall compliance of ServiceNow and its applications. β’ Develop systems integrations and process automation. β’ Create and configure Business Rules, UI Policies, UI Actions, Client Scripts, and ACLs, including advanced scripting. β’ Create and configure Notifications, UI Pages, UI Macros, Script Includes, Formatters, and related components. β’ Configure and manage Discovery. β’ Lead the team through application and platform upgrades. β’ Load, manipulate, and maintain data between ServiceNow and other systems. β’ Create ServiceNow reports and dashboards.
β’ U.S. Citizenship. β’ Ability to pass a federal background check and maintain eligibility for continued access authorizations, including periodic drug screenings. β’ Bachelorβs degree. β’ 3β5 years of ServiceNow development experience. β’ Strong JavaScript, XML, and HTML skills; familiarity with LDAP, MS Active Directory, and ADFS. β’ Proven experience implementing and customizing a web-architected, n-tiered enterprise application. β’ Proven experience implementing integrations of enterprise software systems. β’ Experience creating ServiceNow update sets, promoting and testing them through multiple instances and into production. β’ Ability to design and build applications that meet business goals and objectives. β’ Excellent verbal and written communication skills; ability to present technical information clearly to varied audiences.
β’ Health Care Plan (Medical, Dental & Vision) β’ Retirement Plan (401k, IRA) β’ Life Insurance (Basic, Voluntary & AD&D) β’ Paid Time Off (Vacation, Sick & Public Holidays) β’ Family Leave (Maternity, Paternity) β’ Short Term & Long Term Disability β’ Training & Development β’ Work From Home β’ Wellness Resources β’ Employee Bonus Programs
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