
11 - 50 employees
💼 Consulting
🏥 Healthcare
🏛️ Government
Consulting • Healthcare • Government
ServBeyond Solutions LLC is a company focused on delivering comprehensive solutions and services that support the critical missions of government customers. The company specializes in digital services, contact center and service desk operations, data management and analytics, management consulting, and IT modernization. ServBeyond Solutions is heavily involved in technology transformation initiatives within healthcare and transportation sectors, working closely with government agencies to enhance productivity and improve business outcomes. Through its innovative solutions and commitment to excellence, ServBeyond helps its clients navigate and succeed in an ever-evolving technological landscape.
🕒 July 28
🦀 Maryland – Remote
💵 $135k - $145k / year
⏳ Contract/Temporary
🟡 Mid-level
🟠 Senior
🔧 ServiceNow
👻 Ghost score 12%
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11 - 50 employees
💼 Consulting
🏥 Healthcare
🏛️ Government
Consulting • Healthcare • Government
ServBeyond Solutions LLC is a company focused on delivering comprehensive solutions and services that support the critical missions of government customers. The company specializes in digital services, contact center and service desk operations, data management and analytics, management consulting, and IT modernization. ServBeyond Solutions is heavily involved in technology transformation initiatives within healthcare and transportation sectors, working closely with government agencies to enhance productivity and improve business outcomes. Through its innovative solutions and commitment to excellence, ServBeyond helps its clients navigate and succeed in an ever-evolving technological landscape.
• Serve as a hands-on technical resource executing development and configuration tasks under the guidance of the Lead ServiceNow Architect. • Build and configure the CSM Configurable Workspace, customer-facing Service Portal, Record Producers, and catalog workflows. • Implement low-code automation using Flow Designer and Process Automation Designer (PAD). • Configure and develop secure, bi-directional REST integrations and workflows. • Set up staging tables, execute data cleansing scripts, and migrate legacy records. • Configure Performance Analytics module and manage dashboard filters. • Support configuration and remediation activities for secure government environments. • Support migration of current application workflows into ServiceNow CSM including UAT/training support and deployment readiness.
• Minimum of 5 years of hands-on IT platform development/configuration experience • At least 3 years of ServiceNow platform experience • At least 2 years of hands-on ServiceNow CSM configuration/development experience • Hands-on configuration of ServiceNow CSM capabilities, including Configurable Workspace, Service Portal, Record Producers, catalog workflows, and case management functionality. • Practical experience configuring platform integrations using ServiceNow Integration Hub, REST APIs, and Robust Transform Engines (RTE). • Hands-on experience executing automated data migrations, schema mapping, and table cleansing from legacy formats such as flat files, custom tables, spreadsheets, and SharePoint lists into ServiceNow environments. • Hands-on experience building dashboards and reports using ServiceNow Performance Analytics. • Hands-on experience implementing automation using Flow Designer and Process Automation Designer (PAD), including playbooks, task routing, and system notifications. • Experience configuring Query Business Rules and field-level ACLs to support secure data visibility and multi-tenant boundaries. • Ability to work in a secure government environment with CAC access. • Must be a U.S. Citizen consistent with contract eligibility requirements.
• Health insurance • Retirement plans • Professional development opportunities
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