ServiceNow Technical Consultant, SPM

Job not on LinkedIn

🕒 July 27

🇺🇸 United States – Remote

⏳ Contract/Temporary

🟡 Mid-level

🟠 Senior

🔧 ServiceNow

👻 Ghost score 19%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Astrica

WebsiteLinkedInAll Job Openings

51 - 200 employees

Founded 2022

💼 Consulting

🤝 B2B

🤖 Artificial Intelligence

💰 Seed on 2022-02

Consulting • B2B • Artificial Intelligence

Astrica is a ServiceNow-focused consulting firm and partner that helps organizations design, implement, and manage ServiceNow solutions with an explicit emphasis on applying AI to improve employee and customer experiences. Born in the “AI era,” Astrica offers ServiceNow strategy, implementation, managed innovation/managed services, and a Value Amplification Clinic to accelerate platform value across HR, Finance & Supply Chain, Customer Service Management and other enterprise functions. It targets enterprise sectors such as financial services, government, higher education, and healthcare, and positions itself as a team of industry veterans and ServiceNow experts to deliver AI-powered, industry-aligned ServiceNow architecture and ongoing managed services.

📋 Description

• Participate in all technical aspects of delivering complex customer solutions on the ServiceNow platform • Contribute on multiple Agile engagements, utilizing the Astrica methodology and tools to enhance project efficiency and quality • Define technical and design approaches, lead scrums, and advise technical consulting resources on development and configuration activities • Estimate time and effort for technical resources and proactively communicate progress to the Engagement Manager • Own the technical quality on customer projects, participate in code reviews, and oversee go-live planning efforts • Assist with discovery workshops and collaborate closely with Business Process Consultants

🎯 Requirements

• 3+ years of ServiceNow platform experience, including hands-on expertise in Strategic Portfolio Management (SPM) • 3-5+ years of client-facing consulting experience delivering ServiceNow or enterprise SaaS implementations • Proven experience in Agile delivery, leading sprint ceremonies, refining user stories, decomposing epics, and aligning development to business priorities • Strong capability in solution design and technical oversight • Demonstrated success in leading technical workshops, while advising on out-of-the-box vs. custom SPM solutions

🏖️ Benefits

• Flexible work arrangements • Professional development opportunities