Field Claims Consultant

🕒 June 13

🧀 Wisconsin – Remote

🧀 Wisconsin – Remote

💵 $81.3k - $121.9k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

💼 Consultant

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Northwestern Mutual

WebsiteLinkedInAll Job Openings

5001 - 10000 employees

Founded 1869

💸 Finance

🛡️ Insurance

Finance • Insurance

Northwestern Mutual is a leading financial services and life insurance company based in Milwaukee, Wisconsin. It offers its clients a broad range of financial planning services including life insurance, disability insurance, long-term care insurance, and personalized investment strategies through its network of financial advisors. Known for its strong corporate culture and commitment to employee development, Northwestern Mutual provides an environment that fosters growth, diversity, and meaningful work opportunities. The company emphasizes flexibility, career growth, and a supportive work culture, making it an attractive place for both new and experienced professionals. Furthermore, Northwestern Mutual prioritizes technology and innovation in financial services, aiming to revolutionize the industry from within.

📋 Description

• Conduct video, telephone, and in-person interviews to evaluate and analyze claims • Investigate contestable death claims for Life Benefits • Settle and negotiate Overpayments of benefits • Handle NM Group Claims, LTC, Compliance, Law and other areas of the company • Assist in investigations including suspected fraud, diminished capacity, elder abuse • Provide detailed written reports on all interviews conducted • Prepare and attach accurate file documentation on claims • Promote NM’s brand and image during interactions with policyholders

🎯 Requirements

• Bachelor's degree or equivalent work experience • Minimum of 5 years of complex disability or life claims handling experience • Investigative background is desired • Excellent written and oral communication skills • Demonstrated ability to work independently • Proficiency with laptop computers and utilizing software such as MS Office, Word, Excel, Outlook, Zoom, Slack, Dragon, and other technologies • Ability to travel by air, rail or vehicle and work nights/weekends when required • Completion of industry courses as required by company. • Excellent personal financial management and credit history.

🏖️ Benefits

• Health insurance • Retirement plans • Paid time off • Professional development • Flexible work arrangements