Entry Level Customer Service Representative

Job not on LinkedIn

🔥 5 minutes ago

🇺🇸 United States – Remote

💵 $21 - $25 / hour

⏰ Full Time

⚪️ Entry-level

💝 Customer Support

👻 Ghost score 2%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Nova 401(k) Associates

WebsiteLinkedInAll Job Openings

51 - 200 employees

💼 Consulting

🛡️ Insurance

💸 Finance

Consulting • Insurance • Finance

Nova 401(k) Associates is a national third-party administration (TPA) firm that specializes in providing customized retirement plan design and compliance services to business owners and financial advisors. The company manages over 7,500 retirement plans including 401(k), 403(b), and Defined Benefit plans, representing more than $9 billion in retirement plan assets. Nova 401(k) Associates offers educational webinars, resources, and personalized consultations to aid in understanding and managing retirement plans. They are dedicated to effective communication and delivering quality services to their clients.

📋 Description

• Answer Nova participant services line phone calls and emails • Work directly with participants and clients to initiate requests through recordkeeper sites • Answer questions related to pending requests • Establish working relationships with vendors and plan sponsors • Provide data entry assistance for the Distribution Department • Pursue and attain NIPA’s Distribution Administrator and Loan Administrator Certificates • Perform other related duties as required

🎯 Requirements

• Bachelor’s degree required • Must successfully complete the NIPA Distribution Administrator and Loan Administrator Certificates • Must work from USA and be authorized to work for any US employer • Ability to establish priorities, work independently, and proceed with objectives without supervision • Superior organizational and coordination skills • Flexibility, adaptability, and ability to multi-task • Coachable and committed to professional development • Bilingual speaking is a plus • Experience in a customer service or call center setting a plus but not required

🏖️ Benefits

• Paid training will be provided • We will supply all necessary computer equipment