Quality Assurance Analyst

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🦌 Connecticut – Remote

🦌 Connecticut – Remote

⏳ Contract/Temporary

🟡 Mid-level

🟠 Senior

🔧 QA Engineer (Quality Assurance)

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NOVALINK SOLUTIONS LLC

WebsiteLinkedInAll Job Openings

51 - 200 employees

Founded 2003

📡 Telecommunications

IT • Staffing • Telecommunications

NOVALINK SOLUTIONS LLC is a leading provider of IT consulting and managed engineering services, specializing in staff augmentation and contingent workforce solutions for high-profile clients across various sectors. Founded in 2003, the company serves a diverse range of markets including telecommunications, government, healthcare, energy, and finance. With a strong commitment to quality and operational efficiency, NOVALINK has built a reputation for excellence, achieving exceptional ratings and maintaining a low turnover rate in the industry.

📋 Description

• Conduct testing of digital products, services, and technologies, to ensure the State can meet the highest standards of accessibility • Maintain and organize testing data to allow for focused application of remediation efforts • Assist with code review and remediation, helping developers and engineers quickly apply best practice solutions for critical usability issues • Audit current State systems and customer-facing assets to find accessibility issues. Assemble and deliver test data to show commonalities as well as unique areas of need • Develop test cases and improve testing protocols, to allow for the deepest discovery of issues • Clearly summarize accessibility findings and provide recommendations for remediation, including code-level and role-based recommendations and solutions • Evaluate new vendor products for compliance with accessibility standards, and help improve the State procurement process for technology and digital services • Collect and document testing data to allow for clear benchmarking, gap analysis, and risk assessment aligned to platform, service domain, asset type, and customer journey • Support performance scoring, compliance tracking, and analysis reports • Align with State Accessibility leadership to help support the roadmap, vision, and strategy for enterprise accessibility improvements • Execute and iterate manual accessibility testing for all state digital assets, before and after remediation • Integrate testing policies and perform quality checks on audit processes to validate results and support best practices for testing, for both state and vendor work • Clearly communicate testing outcomes and provide expertise to help stakeholders understand results • Keep Accessibility leadership apprised of progress, challenges, and outcomes related to the enterprise testing efforts • Establish and maintain effective relationships across multiple teams to help support accessibility work at the State.

🎯 Requirements

• Bachelor’s degree is required, preferably in the field of Computer Science, Software Engineering, IT, Web Development, Library or Informational Science, or Human Computer Interaction • 3+ years of hands-on digital accessibility testing experience, including experience with assistive technologies, WCAG compliance, and manual testing methods • 2+ years of experience on a digital product team, either working as a project owner or individual contributor, working collaboratively with internal and external teams to improve products and services using digital accessibility technologies, policies, and best practices • Strong proficiency in manual testing with assistive tech: NVDA, JAWS, Dragon, Fusion, Deque, Wave, ZoomText, VoiceOver, TalkBack. Also expertise with built-in device features such as speech-to-text, text-to-speech, magnifiers, onscreen keyboards, eye gaze tech, and alternative input devices including keyboards • Strong proficiency in HTML, ARIA, and semantic markup knowledge • Expertise in auditing common and legacy systems and products to find accessibility issues, providing guidance for mitigating issues, and improving accessibility knowledge and practices within internal teams • Demonstrated understanding of user-centered design (UCD) methodologies and how to use testing data to support accessibility design problems • Strong understanding of responsive web design principles, techniques, and frameworks.

🏖️ Benefits

• Health insurance • 401(k) plan • Flexible work arrangements • Professional development opportunities