Content QA Editor – Contract

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Devoted Health

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 2017

⚕️ Healthcare Insurance

🧘 Wellness

Healthcare Insurance • Wellness

Devoted Health is a healthcare company that offers Medicare Advantage plans designed to provide comprehensive health coverage with added benefits like dental, eyewear, gym memberships, and prescription drugs at competitive rates. The company emphasizes member support and service, ensuring that clients can easily navigate their benefits and access needed healthcare services. Devoted Health is committed to helping customers save money and enhance their health and wellness through a complete package of benefits and support.

📋 Description

• Proofread and QA content across diverse channels, including SMS, email, portal, letters, print collateral, call scripting, and internal communication tools. • Write, review, and maintain copy for the internal knowledge base, ensuring content accuracy, consistency, and adherence to established standards. • Engage and interact with AI agents to optimize content workflows and assist with internal knowledge management. • Write and revise clear, compelling copy — including customer service and knowledge-transfer/instructional content. • Proof content, maintaining accuracy and tone • Edit and simplify complex, industry-specific content into plain language that's clear, accessible, and engaging — with an eye for spotting inconsistencies and misalignment across related deliverables. • Embrace feedback and revisions as opportunities to refine and enhance writing quality. • Work proactively and efficiently in a fast-paced, high-volume environment, meeting tight deadlines while maintaining a high standard of quality.

🎯 Requirements

• 4–8 years of experience as a proofreader/copy editor, with some background in copywriting - ideally within an agency or corporate setting • Exceptional attention to detail with a meticulous approach to editing and content quality • Skilled at distilling complex concepts into clear, concise, and engaging language • Self-motivated and capable of working independently, while also thriving in collaborative team environments • Quick learner with strong research skills and a proactive attitude—eager to ask questions and contribute wherever needed • Strong organizational and communication skills, with the ability to manage multiple projects and deadlines • Healthcare industry experience is a plus, but not required—curiosity and a drive to learn are essential

🏖️ Benefits

• Employer sponsored health, dental and vision plan with low or no premium • Generous paid time off • $100 monthly mobile or internet stipend • Stock options for all employees • Bonus eligibility for all roles excluding Director and above; Commission eligibility for Sales roles • Parental leave program • 401K program