Director, Customer Engagement/Integrated Marketing Data Partnerships Lead

Job not on LinkedIn

🔥 0 minutes ago

🇺🇸 United States – Remote

💵 $185.5k - $344.5k / year

⏰ Full Time

🟠 Senior

🏆 Customer Success

🦅 H1B Visa Sponsor

This company has sponsored H1B visas in the past.

👻 Ghost score 0%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

Apply Now

Find Similar Remote Jobs

Set Up Email Alert For New Jobs

📊 Check your resume score for this job

Improve your chances of getting an interview by checking your resume score before you apply.

Upload Resume

Novartis

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1996

🏥 Healthcare

💼 Consulting

🏭 Manufacturing

Healthcare • Consulting • Manufacturing

Novartis is an innovative medicines company dedicated to reimagining medicine to improve and extend people’s lives. With a presence in over 250 million patients worldwide, Novartis focuses on harnessing scientific breakthroughs to develop transformative, high-value treatments in areas such as cardiovascular, renal and metabolic diseases, immunology, neuroscience, and oncology. The company is committed to diversity, equity, and inclusion, and aims to create a positive impact through societal contributions and environmental sustainability efforts. Furthermore, Novartis engages in research collaborations and embraces modern technology platforms to advance their research and development capabilities, making them a leader in the global healthcare industry.

📋 Description

• Oversee the performance and outcomes of external data partnerships, including third-party platforms, vendors, and technology solutions • Develop and execute the organization’s data partnership strategy • Identify the organization’s critical data needs • Partner with Customer Engagement and the Integrated Marketing Organization to advance scalable customer engagement, omnichannel activation, field execution, marketing effectiveness, segmentation, and integrated customer experiences • Identify and evaluate innovative data offerings, emerging data sources, and opportunities to integrate AI-enabled capabilities • Establish data quality SLAs and metrics with external data partners • Monitor and enforce data quality, security, compliance, regulatory, and internal data management standards • Collaborate with data vendors and cross-functional teams to address data quality issues and communicate changes • Facilitate data acquisition from requirements gathering through integration into Novartis platforms and systems • Establish oversight mechanisms for external data partnerships • Support data stewardship practices across platforms, vendors, and technology solutions • Provide performance metrics and governance reports to senior leadership • Coordinate training and awareness initiatives on effective and compliant data usage • Continuously evaluate existing partnerships and technology solutions to maintain DIPP data partnership standards

🎯 Requirements

• Bachelor's or Master's degree in Information Management, Computer Science, Business Administration, or related field • Minimum 8+ years of experience in establishing and managing data partnerships, with a strong focus on data governance, data management, or related roles • Expert understanding of data partnership principles, frameworks, and best practices • Proven ability to forge strategic collaborations with external data providers and vendors • Preferred experience working for a data vendor or partnering extensively with data vendors, functional teams, or therapeutic area teams to define, evaluate, integrate, and operationalize data assets • Familiarity with regulatory requirements and industry standards related to data privacy and security • Excellent leadership, communication, and stakeholder management skills • Ability to influence and drive change in a complex organizational environment • Strong analytical and problem-solving skills • Ability to assess and manage risks associated with external data partnerships, ensuring the integrity, security, and quality of shared data

🏖️ Benefits

• Performance-based cash incentive • Eligibility to be considered for annual equity awards, depending on the level of the role • Health benefits • Life benefits • Disability benefits • 401(k) with company contribution and match • Vacation • Personal days • Holidays • Other leaves • Reasonable accommodation for individuals with disabilities