Director, Field Enablement – Adoption

🔥 0 minutes ago

🇺🇸 United States – Remote

💵 $160.3k - $297.7k / year

⏰ Full Time

🔴 Lead

👔 Director

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Novartis

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1996

💊 Pharmaceuticals

🧬 Biotechnology

⚕️ Healthcare Insurance

Pharmaceuticals • Biotechnology • Healthcare Insurance

Novartis is an innovative medicines company dedicated to reimagining medicine to improve and extend people’s lives. With a presence in over 250 million patients worldwide, Novartis focuses on harnessing scientific breakthroughs to develop transformative, high-value treatments in areas such as cardiovascular, renal and metabolic diseases, immunology, neuroscience, and oncology. The company is committed to diversity, equity, and inclusion, and aims to create a positive impact through societal contributions and environmental sustainability efforts. Furthermore, Novartis engages in research collaborations and embraces modern technology platforms to advance their research and development capabilities, making them a leader in the global healthcare industry.

📋 Description

• Lead, coach, and develop a team of Field Enablement & Adoption leaders, setting high standards for technical fluency, field credibility, and execution discipline. • Build deep capability across the team in workflow‑first enablement, AI‑assisted experiences, role‑based learning, and reinforcement strategies. • Own the design and execution of field readiness and adoption strategies for new tools, workflows, and AI‑enabled capabilities. • Deliver structured, scalable enablement programs (e.g., learning series, role‑based training, office hours, sandbox environments). • Ensure field teams can practice new workflows and tools in realistic environments before they are expected to use them live. • Ensure AI‑enabled workflows (e.g., copilots, automation, guided decision support) are introduced with clear intent and guardrails and trust and usability considerations. • Translate emerging digital and AI capabilities into practical, confidence‑building field experiences. • Define and track adoption and readiness signals (usage patterns, confidence indicators, friction points). • Establish feedback loops with the field to identify where enablement, workflow fit, or reinforcement needs adjustment. • Partner with cross functional teams including Field Intake and Business Requirements, Experimentation and Pilots, and Enterprise Delivery.

🎯 Requirements

• Bachelor’s degree required from 4-year college or university; STEM, Engineering, Computer Science, Information Systems, or equivalent technical background strongly preferred. • 8+ years’ experience in digital enablement, workflow transformation, product adoption, or execution-focused roles in complex, matrixed organizations including pharmaceutical, biotech, healthcare, or similarly structured industries. • Proven people‑leadership experience, including building and developing high‑credibility, field‑facing teams. • Strong technical fluency across modern digital tools, workflow platforms, and AI‑assisted experiences. • Demonstrated ability to translate technology into practical changes in how work gets done. • Excellent stakeholder leadership and communication skills, with the ability to drive adoption under continuous change.

🏖️ Benefits

• health, life and disability benefits • 401(k) with company contribution and match • generous time off package including vacation, personal days, holidays and other leaves