Security Analyst I

🔥 1 minute ago

⚔️ Virginia – Remote

⚔️ Virginia – Remote

💵 $49k - $70k / year

⏰ Full Time

🟢 Junior

🟡 Mid-level

🔐 Security Analyst

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Ntiva, Inc.

WebsiteLinkedInAll Job Openings

501 - 1000 employees

Founded 2004

🤝 B2B

🔒 Cybersecurity

🏢 Enterprise

💰 Private equity on 2016-11

B2B • Cybersecurity • Enterprise

Ntiva, Inc. is a strategic IT services firm that delivers managed IT services, proactive cybersecurity, cloud and Microsoft solutions, and IT consulting to businesses across the United States. The company provides 24/7 support through local technician pods backed by a national team, offers compliance and vCISO expertise (CMMC, HIPAA, SOC 2), cloud architecture, and AI/digital transformation advisory to help organizations reduce downtime, improve security, and align IT with business goals. Ntiva serves a range of industries including government contractors, healthcare, financial services, nonprofits, law firms, manufacturing, and more.

📋 Description

• Monitor & Investigate: Actively monitor security dashboards, queues, and alerts from various sources (automated tools, escalated tickets) to detect potential threats. • Incident Triage & Response: Conduct initial investigations into security alerts, perform rapid response actions like securing user accounts, and collect necessary log data for analysis. • Escalate Effectively: Analyze findings to determine the scope and severity of incidents, resolving straightforward issues and escalating complex cases to Level 2 Analysts with clear, concise information. • Security Tool Management: Review and implement authorized, routine changes to security tools, such as processing client exemption requests in the EDR or temporarily adjusting settings for testing. • Collaborate with the Security Team: Work closely with fellow analysts and security engineers, sharing information, participating in team discussions, and contributing to a collaborative security environment. • Engage with Users/Clients: Communicate professionally and clearly with end-users or clients to gather details about potential security issues, explain security procedures, and provide guidance during incident resolution. • Liaise Across Departments: Interact effectively with other teams (e.g., Reactive Support, Client Strategy, NOC) to coordinate security responses and share necessary information. • Document Actions: Maintain accurate and detailed records of investigations, actions taken, communications, and resolutions within ConnectWise. • Provide Support: Offer timely and helpful support related to security inquiries, upholding a professional and customer-service-oriented approach in all interactions.

🎯 Requirements

• 1-2 years of experience in Cybersecurity • 3-5 years in an IT role including log analysis, account/access management, or endpoint troubleshooting • CySA+, GCIH, or SC-200 (or actively pursuing) • Hands-on exposure to at least one EDR/SIEM platform (e.g., SentinelOne, CrowdStrike, Microsoft Defender, Microsoft Sentinel) • Direct hands-on experience using ConnectWise Manage for ticket documentation, with a demonstrated track record of clear, timestamped, audit-ready incident notes • Must have practical familiarity with at least one of: SIEM log correlation, Windows Event Viewer (Security log IDs like 4624/4625/4648), or a ticketing-based alert queue • Strong enthusiasm for learning new things and ability to adapt to evolving technology trends and industry advancements.

🏖️ Benefits

• Medical, Dental and Vision coverage for employee and family • 401k + company-matched contributions • Group Term Life and Accidental Death and Dismemberment coverage (company provided) • Short-Term (voluntary enrollment) and Long-Term Disability coverage (company provided) • Employee Assistance Program • Paid Time Off (PTO) + Volunteer Time Off (VTO) + 8 Paid Holidays + 3 Floating Holidays • Education Reimbursement Program • Generous Employee Referral Program - cash bonus for successful referrals!