Relationship Manager – Mandarin Speaking

🕒 August 19

🌵 Arizona – Remote

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⏰ Full Time

🟡 Mid-level

🟠 Senior

💰 Account Manager

👻 Ghost score 13%

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🗣️🇨🇳 Chinese Required

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Logo of Nuvei

Nuvei

1001 - 5000 employees

Founded 2017

💳 Fintech

🛍️ eCommerce

🎮 Gaming

💰 $500M Post-IPO Secondary on 2021-05

Fintech • eCommerce • Gaming

Nuvei is a payment technology company specializing in providing seamless and innovative payment solutions for businesses across various industries. It offers a range of services including pay-ins, payouts, global acquiring, bank transfers, real-time payments, and alternative payment methods. Nuvei also focuses on authorization optimization, fraud & risk management, chargeback resolution, and currency management. With integration options tailored for online retail, financial services, and gaming platforms, Nuvei supports businesses in maximizing their revenue and optimizing their tech stack. The company's global platform encompasses more than 700 diverse payment options, making it a trusted partner for both small to medium-sized businesses and large enterprises.

📋 Description

• Be fully responsible for the success and satisfaction of your merchants in your portfolio • Build strong relationships with key contacts across multiple continents and time zones • Build and sustain relationships with key merchant stakeholders, leveraging those relationships to drive the best possible merchant experience • Ensure a positive and consistent relationship for one or more assigned clients • Serve as primary point of contact to support problem resolution and ensure client retention • Work and collaborate with colleagues in the Global Nuvei Team

🎯 Requirements

• At least 3-5 years of experience managing enterprise-level clients in a fast-paced & dynamic environment • Knowledge of payments and acquiring is a must • You're a high-energy, dynamic, hands-on self-starter with a proven commercial edge and entrepreneurial drive • You enjoy working in uncertain situations, and you can deal with ambiguity • You're an excellent communicator who can build relations at all levels • You are a very detailed person • You can work seamlessly with a global, multicultural team • You are well organized with good time management skills • You have strong aptitude to analyze and solve problems • Willingness to work across different time zones • Fluent in Mandarin and proficient in English • Travel required (~5%)

🏖️ Benefits

• Competitive holiday allowance • 401K Matching program • Group Insurance Benefits • Flexible working model • Employee Assistance Program

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