Collections – Recovery Collector, Full-Time

Job not on LinkedIn

🔥 16 hours ago

🐻 Alaska, Arizona, +4 more states – Remote

🐻 Alaska – Remote 🌵 Arizona – Remote 🐊 Florida – Remote 🎰 Nevada – Remote 🤠 Texas – Remote 🦬 Wyoming – Remote

💵 $16 - $32 / hour

⏰ Full Time

🟡 Mid-level

🟠 Senior

📞 Collections

👻 Ghost score 0%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Nuvision Federal Credit Union

WebsiteLinkedInAll Job Openings

201 - 500 employees

🏦 Banking

💸 Finance

💰 $2.5M Grant - Nuvision Federal Credit Union on 2023-04

Banking • Finance

Nuvision Federal Credit Union is a member-focused, Southern California-based credit union that provides retail and business financial services. It offers a broad range of products including checking and savings accounts, IRAs and certificates, consumer and commercial lending (auto, mortgage, RV/boat, personal, student, home equity, and commercial loans), credit cards, insurance products, and digital banking tools (mobile deposit, Zelle, an AI phone assistant). The institution emphasizes member ownership, financial wellness resources, branch and ATM access, and online/digital services for members.

📋 Description

• Prepare charged-off loan functions including liquidation, recoveries and maintenance • Track and report all money collected on charged-off loans • Contact charged-off loan and negative share members to make suitable repayment arrangements • Follow up with appropriate oral and/or written correspondence • Accurately record collection activity in the online collection system • Negotiate settlements resulting in maximum return to the credit union • Collect monthly amounts from charged-off loans and negative shares according to annual business plan/goals • Assist management with processing small claims, repossessions, legal suits, wage assignments and bankruptcy for charged-off accounts • Ensure recovery payments are processed and properly allocated to required loans or General Ledger accounts • Support and participate in continuous improvement activities • Represent the Credit Union positively and professionally • Maintain confidentiality of member and sensitive information • Perform other related duties as assigned

🎯 Requirements

• Must possess 3 years of hands-on collection experience, dealing with retail secured and unsecured loans • Experience with repossession, advanced skip tracing, recovery of charged off loans and managing collection agencies • Strong background in bankruptcy laws, foreclosures, repossessions and the Fair Debt Collection Practice Act • Knowledge of legal process • Excellent written and verbal communication, interpersonal, and relationship building skills, with focus on negotiating, consulting and persuasion • Ability to communicate effectively with members, management, team members and external third-parties • Ability to interface with people in a positive manner with empathy, courtesy and tact • Strict attention to detail • Ability to work in a fast paced goal oriented environment • Able to handle difficult calls • Team oriented and ability to work collaboratively • Organizational and time management skills; ability to multi-task, follow through and prioritize work • Demonstrated analytical, problem-solving and critical thinking skills relative to member solutions • Proficient in Microsoft Office products including Word, Excel and Outlook • Two-year college degree or equivalent related experience, specialized course of study or program

🏖️ Benefits

• Medical • Dental • Vision • Life Insurance • Flexible Spending Account • 401(k) Matching • Paid Time Off • Training Provided • Tuition Reimbursement