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OCHIN, Inc.

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 2000

🤝 Non-profit

☁️ SaaS

🤝 B2B

Non-profit • SaaS • B2B

OCHIN, Inc. is a nonprofit health IT consultancy that partners with rural and community care organizations across the United States to advance equitable, whole-person care. For more than 25 years it has provided access to a shared EHR platform and integrated knowledge solutions, and it delivers Health IT, workforce training, operational/financial consulting, research, and advocacy to improve clinical quality, clinician well‑being, and sustainability for its national network of community health providers.

📋 Description

• Supporting users with questions and issues related to EPIC applications and other technology solutions • Researching and troubleshooting system issues • Assisting with system configuration, maintenance, and testing • Learning healthcare workflows and identifying solutions that improve the user experience • Collaborating with cross-functional teams • Documenting processes, workflows, and technical solutions • Participating in training, certification preparation, and professional development activities • Delivering exceptional customer service to healthcare organizations and end users

🎯 Requirements

• Curious and eager to learn • Strong problem-solvers • Effective communicators • Detail-oriented and organized • Adaptable and resilient • Collaborative team members • Self-starter • Driven by impact • Passionate about delivering extraordinary customer service • Helpful experience may include healthcare, dental, customer service, technology, operations, data analysis, EHR systems, or EPIC applications but none are required. • Candidates must be legally authorized to work in the United States on a permanent basis at the time of application.

🏖️ Benefits

• Comprehensive range of benefits • Professional development opportunities • COVID-19 Vaccination Requirement • Work from home requirements: High Speed Internet Service