Billing Specialist – EPIC

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Logo of OCHIN, Inc.

OCHIN, Inc.

1001 - 5000 employees

Founded 2000

🤝 Non-profit

☁️ SaaS

🤝 B2B

Non-profit • SaaS • B2B

OCHIN, Inc. is a nonprofit health IT consultancy that partners with rural and community care organizations across the United States to advance equitable, whole-person care. For more than 25 years it has provided access to a shared EHR platform and integrated knowledge solutions, and it delivers Health IT, workforce training, operational/financial consulting, research, and advocacy to improve clinical quality, clinician well‑being, and sustainability for its national network of community health providers.

📋 Description

• Support OCHIN members by leading the implementation, optimization, and ongoing engagement of Quality Reporting, Healthy Planet tools, and related Epic workflows. • Partner closely with Account Managers, internal teams, and members to drive adoption, ensure effective utilization, and provide subject matter expertise in system design and reporting strategies. • Develop and deliver comprehensive learning programs, including workflow documentation, training sessions, and workshops. • Monitor the effectiveness of training and system usage through performance analyses and member feedback. • Promote a culture of continuous improvement, operational excellence, and regulatory readiness. • Serve as a critical liaison between OCHIN and its members, ensuring alignment with organizational priorities and best practices.

🎯 Requirements

• Bachelor’s degree or equivalent relevant combination of education and experience • Minimum of 2 years experience in a similar role. • At least 1 year of experience providing training, course development, instructional design, and technical writing. • Healthcare certification and/or experience with EPIC Electronic Medical Records (EHR) or Inpatient in a clinical or hospital setting is preferred. • Proficiency or Certification in Epic Resolute PB or HB is desired. • Training Credential in Resolute Professional Billing or Resolute Hospital Billing is required. • 1+ years’ experience in Instructional Design to include: LMS architecture and deployment experience in a corporate environment, Conceptualizing, editing, and creating virtual learning or a related content for adult learners, Experience in a post-production continuous improvement environment with industry knowledge of standard workflows and content organization. • Understanding of change management skills • Ability to occasionally work outside of normal work hours to deliver training. • Demonstrated project management skills and balancing competing priorities • Demonstrated ability to work both collaboratively and independently to complete tasks • Base knowledge of understanding theories, tools, and methods of adult learning.

🏖️ Benefits

• Generous compensation package • Commitment to supporting employees’ well-being • Fostering a healthy work-life balance • Opportunity for professional advancement

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