Billing Specialist, Learning

🔥 5 minutes ago

🇺🇸 United States – Remote

💵 $74.5k - $119.2k / year

⏰ Full Time

🟢 Junior

🟡 Mid-level

📊 Billing Specialist

👻 Ghost score 0%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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OCHIN, Inc.

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 2000

💼 Consulting

🏥 Healthcare

🤝 Non-profit

Consulting • Healthcare • Non-profit

OCHIN, Inc. is a nonprofit health IT consultancy that partners with rural and community care organizations across the United States to advance equitable, whole-person care. For more than 25 years it has provided access to a shared EHR platform and integrated knowledge solutions, and it delivers Health IT, workforce training, operational/financial consulting, research, and advocacy to improve clinical quality, clinician well‑being, and sustainability for its national network of community health providers.

📋 Description

• Lead implementation, optimization, and ongoing engagement of Quality Reporting, Healthy Planet tools, and related Epic workflows • Drive member engagement and adoption of Healthy Planet and Quality Reporting tools • Serve as liaison to members, account managers, and internal teams • Provide proactive communication, issue resolution, and relationship management • Design, deliver, and evaluate interactive training programs across Epic modules and operational workflows • Facilitate workflow validation, discovery, and gap analysis sessions • Provide tailored one-on-one or group coaching virtually and onsite • Create and maintain user guides, lesson plans, scenario-based learning experiences, instructional videos, and workflow documentation • Support members through operational changes using structured change management principles • Analyze workflows, recommend process improvements, facilitate optimization projects, and lead initiatives enhancing operational outcomes, system usage, and regulatory compliance • Research best practices and propose program enhancements • Mentor team members and promote professional development • Monitor training effectiveness and system usage through performance analyses and member feedback • Perform other duties as assigned

🎯 Requirements

• Bachelor’s degree or equivalent relevant combination of education and experience • Minimum of 2 years experience in a similar role • At least 1 year of experience providing training, course development, instructional design, and technical writing • Healthcare certification and/or experience with EPIC Electronic Medical Records (EHR) or Inpatient in a clinical or hospital setting is preferred • Proficiency or Certification in Epic Resolute PB or HB is desired • Training Credential in Resolute Professional Billing or Resolute Hospital Billing is required • 1+ years’ experience in Instructional Design • LMS architecture and deployment experience in a corporate environment • Experience conceptualizing, editing, and creating virtual learning content for adult learners • Experience in a post-production continuous improvement environment with industry knowledge of standard workflows and content organization • Understanding of change management skills • Ability to occasionally work outside of normal work hours to deliver training • Demonstrated project management skills and ability to balance competing priorities • Demonstrated ability to work collaboratively and independently • Base knowledge of theories, tools, and methods of adult learning • Required to complete a 50–60-minute competency assessment before the team interview • Must be vaccinated against COVID-19 or receive approval for a medical or religious exemption before hire date • Ability to read, speak, write, and understand English • Ability to work independently and efficiently from a home office • High-speed internet service • Distraction-free workplace

🏖️ Benefits

• Generous compensation package • Work-life balance • Opportunity for professional advancement • Remote work from home • Comprehensive range of benefits • COVID-19 vaccination or approved medical/religious exemption required as a condition of employment • Onsite support/travel opportunities