
1001 - 5000 employees
Founded 2000
💼 Consulting
🏥 Healthcare
🤝 Non-profit
Consulting • Healthcare • Non-profit
OCHIN, Inc. is a nonprofit health IT consultancy that partners with rural and community care organizations across the United States to advance equitable, whole-person care. For more than 25 years it has provided access to a shared EHR platform and integrated knowledge solutions, and it delivers Health IT, workforce training, operational/financial consulting, research, and advocacy to improve clinical quality, clinician well‑being, and sustainability for its national network of community health providers.
🔥 15 hours ago
🇺🇸 United States – Remote
💵 $85.7k - $137.1k / year
⏰ Full Time
🟡 Mid-level
🟠 Senior
👮♂️ Cybersecurity / Security Engineer
👻 Ghost score 0%
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1001 - 5000 employees
Founded 2000
💼 Consulting
🏥 Healthcare
🤝 Non-profit
Consulting • Healthcare • Non-profit
OCHIN, Inc. is a nonprofit health IT consultancy that partners with rural and community care organizations across the United States to advance equitable, whole-person care. For more than 25 years it has provided access to a shared EHR platform and integrated knowledge solutions, and it delivers Health IT, workforce training, operational/financial consulting, research, and advocacy to improve clinical quality, clinician well‑being, and sustainability for its national network of community health providers.
• Configure and support clinical applications within Epic electronic health record software for member clinics • Consult with members to provide accurate, secure, and efficient patient care and provider workflow solutions • Perform routine build and configuration in Epic and related products • Provide Level 2 technical support for ancillary integrated products • Collect and resolve issues and coordinate with the Help Desk on JIRA resolution • Support vendor-call agendas and represent OCHIN on vendor calls from a technical perspective • Contribute to the Member Care Team support model • Lead working sessions with OCHIN members to resolve advanced integration work orders and support issues • Discuss workflow solutions and provide hands-on system training • Document build specifications, team processes, and complex clinic workflows • Quality-assure complex builds, Service Update modifications, and other work orders • Collaborate with other OCHIN teams to address integration issues • Provide elbow support during Go-Lives and Mock clinics • Lead member trainings and workgroups • Mentor, coach, and train less experienced analysts • Develop and share workflow best practices • Travel to support off-site software installations as needed • Assist Project Managers in identifying system capabilities • Build, design, test, and document new system functionality • Provide process improvements within the application or team • Perform other duties as assigned
• Minimum of 3 years of experience in a similar or relevant role; one EPIC certification may be substituted for one year of this requirement • Work history in Healthcare IT is required • Bachelor’s Degree preferred or a combination of college education and 5-7 years of relevant experience • Intermediate proficiency in Microsoft Excel • Epic Security certification required • Ability to work independently and efficiently from a home office environment • High Speed Internet Service • Requirement to work in a distraction free workplace • Travel of 20-25% nationally for on-site Go Live support based on business requirements
• Generous compensation package • Work-life balance support • Opportunities for professional advancement • Fully remote work from home • Comprehensive range of benefits • Ability to work remotely from home • High Speed Internet Service
Apply Now🔥 15 hours ago
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