Director – Epic Install Analyst Team

🕒 May 22

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OCHIN, Inc.

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 2000

🤝 Non-profit

☁️ SaaS

🤝 B2B

Non-profit • SaaS • B2B

OCHIN, Inc. is a nonprofit health IT consultancy that partners with rural and community care organizations across the United States to advance equitable, whole-person care. For more than 25 years it has provided access to a shared EHR platform and integrated knowledge solutions, and it delivers Health IT, workforce training, operational/financial consulting, research, and advocacy to improve clinical quality, clinician well‑being, and sustainability for its national network of community health providers.

📋 Description

• Lead the technical Epic Install Analyst organization responsible for system build, configuration, testing, and delivery across a portfolio of implementations • Partner tightly with the Director of Install Project Management to ensure alignment of scope, timelines, resources, and execution • Drive the organization’s install strategy, translating enterprise priorities into scalable, process-driven technical execution • Ensure installs are aligned to member-specific goals and long-term success • Ensure go-live readiness through structured validation, testing, and quality assurance • Enforce strong change control governance for build completion • Define and own member success metrics and KPIs • Monitor and improve post-install performance outcomes • Ensure full member readiness prior to go-live • Lead high-quality go-lives and rapid stabilization • Partner cross-functionally with various teams to ensure seamless delivery and continuity • Provide enterprise leadership and guidance on Epic systems

🎯 Requirements

• Bachelor’s degree in Healthcare Administration, Public Health, Business, or a related field (or equivalent combination of education and experience); Master’s degree preferred • Minimum 10 years of experience in Epic implementation, build leadership, or healthcare IT delivery • Minimum 5 years of management/leadership experience • Demonstrated success leading large-scale, multi-site Epic implementations or install portfolios • Deep expertise in Epic build, workflows, and the full implementation lifecycle • Proven experience driving organizational readiness, user adoption, and post–go-live stabilization • Change management: The ability to manage, inspire, and lead through change. • Mentoring and skill building: The ability and desire to share knowledge, delegate to, and mentor new leaders.

🏖️ Benefits

• Generous compensation package • Healthy work-life balance • Professional advancement opportunities