Director, Epic Maintenance

🔥 1 hour ago

🏄 California – Remote

🏄 California – Remote

💵 $144.4k - $245.6k / year

⏰ Full Time

🔴 Lead

👔 Director

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OCHIN, Inc.

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 2000

💼 Consulting

🏥 Healthcare

🤝 Non-profit

Consulting • Healthcare • Non-profit

OCHIN, Inc. is a nonprofit health IT consultancy that partners with rural and community care organizations across the United States to advance equitable, whole-person care. For more than 25 years it has provided access to a shared EHR platform and integrated knowledge solutions, and it delivers Health IT, workforce training, operational/financial consulting, research, and advocacy to improve clinical quality, clinician well‑being, and sustainability for its national network of community health providers.

📋 Description

• The Director, Epic Maintenance provides strategic and operational leadership for the team responsible for delivering exceptional member-specific support and ongoing maintenance for OCHIN's clinical Epic applications, including ambulatory, acute care, pharmacy, laboratory, and ancillary applications. • Maintain standards of excellence in service delivery and member partnerships. • Ensure solutions drive measurable improvements in member success and care delivery. • Align resources and processes for efficiency and impact, while prioritizing both member and team member experience. • Drive enhancements in processes, workflows, and service models to meet evolving needs. • Communicate and execute organizational strategy within the Epic Maintenance Team. • Lead initiatives that enhance service delivery and operational efficiency.

🎯 Requirements

• Bachelor’s Degree in Public Health, Healthcare Administration, Business, or related field is required; Master’s Degree in a healthcare field is preferred. • Epic certification(s) and/or leadership experience supporting clinical Epic applications is preferred. • Relevant application experience includes Ambulatory Clinical, Inpatient Clinical (ClinDoc, Long-Term Care, Stork, Beacon, OpTime/Anesthesia, ASAP), Willow Ambulatory, Willow Inpatient, Laboratory/Beaker, Radiant Imaging, Cupid, and related clinical modules. • Minimum seven (7) years of progressive growth in field. • Minimum of five (5) years of Management experience or Leadership roles within technical teams highly preferred. • Proficiency in Microsoft Excel, Word, PowerPoint, and SharePoint; Smartsheet; Tableau; Salesforce are preferred. • COVID-19 Vaccination Requirement: OCHIN requires all employees, including remote employees, contractors, interns, and new hires, to be vaccinated with a COVID-19 vaccine, as supported by state and federal public health officials, as a condition of employment.

🏖️ Benefits

• Generous compensation package • Health insurance • Retirement plans • Paid time off • Flexible work arrangements • Professional development opportunities