
1001 - 5000 employees
Founded 2000
💼 Consulting
🏥 Healthcare
🤝 Non-profit
Consulting • Healthcare • Non-profit
OCHIN, Inc. is a nonprofit health IT consultancy that partners with rural and community care organizations across the United States to advance equitable, whole-person care. For more than 25 years it has provided access to a shared EHR platform and integrated knowledge solutions, and it delivers Health IT, workforce training, operational/financial consulting, research, and advocacy to improve clinical quality, clinician well‑being, and sustainability for its national network of community health providers.
🔥 39 minutes ago
🇺🇸 United States – Remote
💵 $85.7k - $137.1k / year
⏰ Full Time
⚪️ Entry-level
🚫👨🎓 No degree required
👻 Ghost score 0%
Where this job comes from
Posted on OCHIN, Inc.'s careers page ↗, not through a job board
First seen by Remote Rocketship 39 minutes ago

1001 - 5000 employees
Founded 2000
💼 Consulting
🏥 Healthcare
🤝 Non-profit
Consulting • Healthcare • Non-profit
OCHIN, Inc. is a nonprofit health IT consultancy that partners with rural and community care organizations across the United States to advance equitable, whole-person care. For more than 25 years it has provided access to a shared EHR platform and integrated knowledge solutions, and it delivers Health IT, workforce training, operational/financial consulting, research, and advocacy to improve clinical quality, clinician well‑being, and sustainability for its national network of community health providers.
• Coach apprentices completing Epic certification, proficiency, operational end-user training, customer service training, JIRA responsiveness training, and application-specific learning activities • Translate formal curriculum into applied build and configuration capability • Support apprentices in EpicCare Ambulatory, Bugsy, Stork, Long-Term Care, Anesthesia, ASAP, and OpTime applications • Provide technical leadership for service catalog work, including ticket review, troubleshooting guidance, escalation support, documentation coaching, and readiness assessment • Partner with formal trainers, operational leaders, Help Desk supervisors, MCT supervisors, mentors, and application subject matter experts • Develop apprentices’ build habits, including standards usage, peer review, testing discipline, documentation, and awareness of downstream impacts • Serve as a people leader and coach by setting expectations, monitoring progress, removing barriers, providing feedback, and supporting engagement and retention • Contribute to phase-gate readiness conversations by evaluating technical growth, quality, productivity, professional behaviors, and readiness • Identify learning gaps and improve job aids, simulations, coaching materials, standard work, and applied practice opportunities
• Epic certification and 5 years of hands-on build experience in relevant clinically oriented applications, including Epic Applications (Cadence/Prelude/Referrals) • Experience coaching, teaching, training, or mentoring technical teams, analysts, apprentices, or early-career staff • Strong understanding of Epic build and configuration principles • Knowledge of revenue cycle support workflows, testing practices, documentation expectations, and support escalation processes • Ability to connect technical configuration decisions to patient access, billing, reimbursement, eligibility, referrals, estimates, member operations, and business outcomes • Experience providing constructive feedback, assessing learner readiness, and supporting development plans for technical staff • Strong communication, facilitation, collaboration, and relationship-building skills • Reading, speaking, writing, and understanding English • Ability to work independently and efficiently from a home office environment • High-speed internet service • Ability to work in a distraction-free workplace • Ability to travel nationally for business requirements and on-site Go-Live support
• Generous compensation package • Work-life balance support • Professional advancement opportunities • Fully remote work from home • Comprehensive range of benefits • Up-to-date immunizations encouraged, including COVID-19 and influenza vaccinations • Nationwide travel support for Go-Live installations or training
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