Learning Coach – Ambulatory

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OCHIN, Inc.

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 2000

🤝 Non-profit

☁️ SaaS

🤝 B2B

Non-profit • SaaS • B2B

OCHIN, Inc. is a nonprofit health IT consultancy that partners with rural and community care organizations across the United States to advance equitable, whole-person care. For more than 25 years it has provided access to a shared EHR platform and integrated knowledge solutions, and it delivers Health IT, workforce training, operational/financial consulting, research, and advocacy to improve clinical quality, clinician well‑being, and sustainability for its national network of community health providers.

📋 Description

• Partner with internal teams and external members to optimize workflows • Provide temporary, high-quality support across administrative and technical EHR functions • Monitor, manage, and resolve JIRA tickets and internal help requests • Support onboarding and offboarding processes for staff and providers • Evaluate workflows and offer strategic input to member leadership • Drive improvements aligned with OCHIN’s best practice standards • Deliver interactive training sessions in various formats • Assist in designing and enhancing learning programs and training content

🎯 Requirements

• Minimum 5 years of experience in similar or relevant role required • 10 years of applicable experience desired • Epic Certification/Accreditation/Proficiency in Ambulatory • At least 2 years of experience delivering Epic training preferred • Experience delivering training across multiple modalities • Proven experience training Epic Ambulatory workflows to a diverse audience • Strong understanding of health center clinical operations preferred • Ability to complete a 50–60-minute competency assessment before the interview

🏖️ Benefits

• Generous compensation package • Comprehensive range of benefits • Commitment to employees’ well-being • Professional advancement opportunities