Program Manager

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OCHIN, Inc.

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 2000

🤝 Non-profit

☁️ SaaS

🤝 B2B

Non-profit • SaaS • B2B

OCHIN, Inc. is a nonprofit health IT consultancy that partners with rural and community care organizations across the United States to advance equitable, whole-person care. For more than 25 years it has provided access to a shared EHR platform and integrated knowledge solutions, and it delivers Health IT, workforce training, operational/financial consulting, research, and advocacy to improve clinical quality, clinician well‑being, and sustainability for its national network of community health providers.

📋 Description

• The Program Manager oversees and optimizes OCHIN’s systems, processes, initiatives, and tools to support the success of our members. • This role leads strategic programs, focusing on equitable clinical, financial, and operational outcomes for health care organizations (HCO). • The Program Manager works closely with management to define program goals and ensures alignment across teams to drive successful outcomes. • Responsibilities include providing consultation and technical assistance, managing grant compliance, fostering positive funder relationships, and acting as the program’s voice to ensure stakeholder communication and process alignment. • The PM will also facilitate effective grant close out processes in coordination with other respective departments.

🎯 Requirements

• Master's degree preferred • minimum 5 years' experience in program/project management strongly preferred • Experience working with patient portal, telehealth, e-consults, and/or remote patient monitoring technology required; experience with Epic functionality preferred • Knowledge of healthcare data, reporting, and analysis required; familiarity with advanced primary care concepts, chronic disease management, clinical quality metrics (e.g. UDS, HEDIS, NCQA or NQF metrics, and FQHC/safety net clinics is preferred • Strong communication skills with the ability to engage a wide range of roles (written and verbal) • Ability to manage multiple projects simultaneously • Strong project management skills, with experience managing complex, multi-stakeholder healthcare projects, including in virtual environments. • Strong analytical and problem-solving skills to support strategic decision-making. • Strong experience in a telecommuter role required, including use of electronic documentation and file management (OneNote, SharePoint), remote communication technologies (e.g., Teams, Zoom), and task management (Smartsheet); experience using JIRA is a plus • At least three (3) years of experience in grant management and/or grant post-award support/compliance, including understanding of full grant cycle key processes and milestones. • Knowledge of and experience with major federal funders, including grant compliance requirements. • Strong verbal and written communication skills. • Ability to distill complex issues and concepts into easy-to-understand next steps. • Strong relationship building skills and ability to convene groups. • Excellent communicator with the ability to successfully communicate with a wide range of roles and internal and external stakeholders. • Strong analytical and problem-solving skills- fostering timely escalation identification and resolution. • Experience with facilitation and change management.

🏖️ Benefits

• generous compensation package • healthy work-life balance • equitable opportunity for professional advancement