Supervisor – Epic My Chart, Maintenance

🔥 1 hour ago

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OCHIN, Inc.

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 2000

💼 Consulting

🏥 Healthcare

🤝 Non-profit

Consulting • Healthcare • Non-profit

OCHIN, Inc. is a nonprofit health IT consultancy that partners with rural and community care organizations across the United States to advance equitable, whole-person care. For more than 25 years it has provided access to a shared EHR platform and integrated knowledge solutions, and it delivers Health IT, workforce training, operational/financial consulting, research, and advocacy to improve clinical quality, clinician well‑being, and sustainability for its national network of community health providers.

📋 Description

• The Supervisor My Chart leads, trains, and motivates their team to achieve positive outcomes and continuously add value to our collaborative • This work entails managing projects, prioritization, providing regular feedback and performance management, individual development and training • Taking the lead on communicating and mitigating issues and risks, measuring and ensuring high-quality service • Continually assess and make improvements to the system and processes to improve efficiency • Managing the resources of OCHIN and our Members (Service Areas) to continually improve the quality of processes, internal operations, and outcomes to our members • Hiring Manager- Antoine Berkeley Supervisory Duties - 30% Team Development • Manage Member Relationships & Support: support Manager and Team in developing effective workflows • Collaborating with organization leadership to ensure timelines and deliverables are realistic and actionable • Ensure new staff are on-boarded in a methodical measured manner that prepares them for success • Tracking and measuring team, project, and individual performance goals • Developing new features and workflows for new features; make design decisions • Be the first escalation point for Members when they have issues • Document build specifications, team processes and complex clinic workflows

🎯 Requirements

• Minimum of 3-5 or more years of full cycle build experience in MyChart. • Minimum of 3 year of supervisor/manager experience required with a minimum of 3 years of full certified build experience • Epic MyChart certification is required • Certification in Cadence, Prelude, RTE, Ambulatory is a plus • Proficiency in the other applications not certified is preferred. • Work history in Healthcare IT is required • Bachelor’s Degree (Healthcare Informatics or Computer Science preferred) or a combination of college education and 5-7 years of relevant experience • Intermediate proficiency in Microsoft Excel

🏖️ Benefits

• Comprehensive range of benefits