Supervisor, Revenue Operations

🔥 15 minutes ago

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Logo of OCHIN, Inc.

OCHIN, Inc.

1001 - 5000 employees

Founded 2000

🤝 Non-profit

☁️ SaaS

🤝 B2B

Non-profit • SaaS • B2B

OCHIN, Inc. is a nonprofit health IT consultancy that partners with rural and community care organizations across the United States to advance equitable, whole-person care. For more than 25 years it has provided access to a shared EHR platform and integrated knowledge solutions, and it delivers Health IT, workforce training, operational/financial consulting, research, and advocacy to improve clinical quality, clinician well‑being, and sustainability for its national network of community health providers.

📋 Description

• Oversee the billing, collections, and cash posting functions of the revenue cycle • Provide daily guidance and support to ensure the team meets OCHIN key performance indicators for financial health • Develop strategic plans to ensure operational efficiency • Maximize collection potential with cross-functional departments • Establish and maintain relationships with client representative(s) to resolve issues • Responsible for the coordinated management of multiple related projects toward organizational objectives • Direct a team of billers to provide superior revenue cycle management to OBS clients • Responsible for day-to-day operations of timely and accurate professional billing • Ensure compliance with federal, state and payer regulations and deadlines • Hire, develop, motivate, and coach a group dedicated to providing excellent customer service • Performance quality reviews of staff based on established metrics

🎯 Requirements

• Minimum of 5 years’ experience working in healthcare/healthcare IT • Minimum of three (3) years of REMOTE supervisor/manager experience is required • High school diploma, GED is required. Bachelor's or associate degree in business or relevant area of study highly preferred • Previous FQHC/RHC experience is preferred • Coding experience or CPC - Certified Professional Coder helpful, but not required • Experience using payor portals required. • Experience with Acute Care EHR software, EPIC, is required, PB. • Familiarity with ICD-10, CPT, and/or HCPCS Coding Systems as well as claim forms such as CMS-1500 and UB-04 • High level of research and root cause analysis and problem-solving capabilities, superior attention to detail • Proficiency with MS Suites & Visio with Advanced knowledge experience in Excel • Knowledge of Medicare Billing Systems (DDE, Ability Ease) preferred • Excellent communication skills, written, verbal, and listening, as well as demonstrated business writing skills, are required

🏖️ Benefits

• Generous compensation package • Healthy work-life balance • Opportunity for professional advancement • Remote work environment • COVID-19 vaccination requirement

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