Financial Operations Associate

🕒 May 20

🏢🏡 New York City – Hybrid

💵 $75k - $90k / year

⏰ Full Time

🟢 Junior

🟡 Mid-level

💸 Financial Planning and Analysis (FP&A)

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Logo of Office Hours

Office Hours

WebsiteLinkedIn

11 - 50 employees

Founded 2020

🏪 Marketplace

🤖 Artificial Intelligence

☁️ SaaS

💰 $5M Seed Round - Office Hours on 2021-02

Marketplace • Artificial Intelligence • SaaS

Office Hours is a platform that connects professionals across technology and life sciences with companies, researchers, and product teams to earn money by sharing expertise. Experts participate in paid 30–60 minute consultations, short surveys, and AI model-training tasks (data labeling, RLHF, expert evaluation), while the platform handles scheduling, payments, and opportunity matching. It operates as a global marketplace and SaaS-like service enabling domain experts to monetize knowledge and help shape AI and product decisions.

📋 Description

• Monitor and manage the "Quote-to-Cash" lifecycle • Reconcile high volumes of transaction data • Serve as a dedicated resource for the Sales and Account Management teams • Identify bottlenecks in current billing and payment workflows • Manage collections with a "customer-success" mindset • Prepare weekly KPIs on revenue pacing

🎯 Requirements

• 0–3 years of experience in fintech, SaaS, or a high-volume marketplace • An operations-first mindset • Financial literacy with a process focus • Excel fluency • Obsessive attention to detail • Clear, confident communication • At least one year of work experience or strong internships

🏖️ Benefits

• Competitive salary and equity • Medical, dental, and vision coverage • 401(k) • Monthly wellness and fitness stipend • Paid time off policy, along with company holidays • Annual company off-sites (Tahoe, Mendocino, Mexico City, San Diego, Park City) • Parent-friendly policies, remote flexibility, and paid family leave

Apply Now

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